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Assistant Branch Manager

Job Summary:

The Assistant Branch Manager will assist the Branch Manager in providing leadership to the bank through efficient daily operations in all areas of banking service.

Supervisory Responsibilities:

  • Schedules and supervises customer service representatives, head teller, tellers, safety deposit clerk, and financial service managers in daily tasks and operations.
  • Conducts performance evaluations that are timely and constructive.


  • Assists manager in efforts to reach profit, performance, and customer service goals.
  • Oversees banking services, especially customer service, to ensure excellence; contacts or assists customers and prospective customers.
  • Reviews and manages staffing procedures, ensuring that staff assignments and responsibilities are reasonable, and that salary structure is equitable.
  • Coordinates communication with branch staff.
  • Works to meet branch performance standards including operating loss control, bank secrecy, and compliance with policies and procedures.
  • Oversees and assists with the preparation of all branch reports for approval by manager.
  • Attends and participates in periodic staff meetings.
  • Manages branch operations when manager is absent.
  • Performs other related duties as assigned.

Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Excellent math and accounting skills.
  • Excellent personal and professional leadership skills.
  • Understanding of banking regulatory matters and procedures for proper operation.
  • Ability to perform various banking procedures and operations.
  • Ability to remain professional and composed under pressure.
  • Proficient with Microsoft Office Suite or similar software programs.

Education and Experience:

  • Bachelors degree in related field or equivalent banking industry experience.
  • At least one year of branch experience.

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.


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