Job Summary:

The Labor Relations Mediator will work to reconcile labor relations matters including grievances, contracts, and other related issues.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Advises all involved parties in a labor relations dispute with the goal of reaching a fair and amicable resolution that satisfies all parties needs.
• Applies knowledge of business, legal, and industry best practices to help involved parties reach an agreement.
• Works efficiently and promptly such that wage loss, interruption of business operations, ill feelings, and mistrust are minimized and mitigated.
• Investigates and interviews appropriate staff and conducts necessary research to verify pertinent facts.
• Actively listens to all sides of a disagreement; seeks understanding of undisputed facts, identifies areas of mutual agreement, and suggests possible areas for compromise.
• If mediation fails, suggests and arranges for the matter to proceed to arbitration.
• Supervises voting and other balloting procedures for the ratification of labor agreements.
• Performs other related duties, as required.

Required Skills/Abilities:

• Superior communication and negotiation skills.
• Excellent problem-solving skills with the ability to see multiple facets of a dispute.
• Ability to maintain confidentiality and discretion.
• Thorough understanding of labor law, industry practices and social policies that may be pertinent to the business.
• Ability to remain impartial when listening to the facts of a grievance or dispute.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Masters degree in Business Administration required, law degree preferred.
• At least 3 years of experience in Labor Relations, Human Resources, or a related field required.
• SHRM-CP or SHRM-SCP preferred.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.