The COVID-19 pandemic has placed new demands on senior leaders around trust. Different mindsets and new competencies are needed for each stage of the crisis—and for the future.
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Stage 1: The Immediate Challenge for the C-Suite
Stage 2: Health Crisis to Economic Crisis
Is COVID-19 a Test of Benevolence and Integrity?
New Attributes a Trustworthy Leader Needs
Table 1: Stage 1 Actions by Senior Leaders That Demonstrated Trustworthiness
The quality, mindset and cohesion of the existing senior team going into the crisis made for reliability and consistency.
Table 2: Stage 2 Leadership Competencies
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