The most expensive piece of infrastructure in your L&D stack may also be the least used at the moment of need. New Go1 research surveying 1,000+ employees and managers found that nearly half of employees needed advice or guidance multiple times in the past month to do their jobs, yet only 7% turned to a learning platform first. Two-thirds turned to a colleague or manager instead. That gap is widening as AI raises expectations for relevance, speed, and contextual support. Today, 83% of employees expect development to happen naturally within their workflow rather than through a separate process.
In this session, Lori Niles-Hofmann and Go1 will explore what the data reveals about how employees really learn, what employees will expect next, and how L&D leaders can begin shaping a more adaptive, AI-informed development strategy.
Learning Objectives:
Participants will learn how to:
- Identify the workforce shifts reshaping employee development, including the move from course-based learning to in-the-flow enablement.
- Understand how AI is raising expectations for relevance, speed, and contextual support within everyday work.
- Reframe the roles of the LMS, and AI-embedded tools as a coordinated development ecosystem rather than separate channels.
- Apply practical strategies to evolve learning and development approaches over the next 12–24 months while maintaining the structure employees still expect.
Meet the Presenters
SHRM certification has approved this webinar for 1 PDC toward SHRM-CP or SHRM-SCP recertification. A program code will be provided at the end of the webinar.