Skip to main content
  • Personal
  • Business
  • Foundation
    Close
  • Select Region
    • Global
    • India
    • MENA
  • mySHRM Login
  • MySHRM
    • Dashboard
    • Account
    • Logout
SHRM
  • Membership
    • Membership

      As a SHRM Member®, you’ll pave the path of your success with invaluable resources, world-class educational opportunities and premier events.

      Membership Benefits
  • Certification
    • SHRM Certification

      Demonstrate your ability to apply HR principles to real-life situations.

      • How to Get Certified
      • Eligibility Criteria
      • Exam Fees & Options
      • SHRM-CP
      • SHRM-SCP
      • Which Certification is Best for Me?
      • Recertification
      Prepare for the Exam
      • Exam Preparation
      • SHRM BASK
      • SHRM Learning System
      • Instructor-Led Learning
      • Self-Study
      Specialty Credentials

      Demonstrate targeted competence and enhance your HR credibility.

      PMQ

      Gain a deeper understanding and develop critical skills.

  • Events & Education
    • India Events

      Demonstrate your ability to apply HR principles to real-life situations.

      • Talent Leadership Summit
      • Tech Conference
      • India Annual Conference
      MENA Events
      • MENA Annual Conference
      Global Events
      • US Annual Conference
      Webinars
  • Resources
    • Resources

      Stay up to date with news and leverage our vast library of resources.

      • Compliance
      • HR Research
      • Legal & Compliance
      • Latest News & Trends
      • Tools & Guides
      HR Topics
      • AI in the Workplace
      • Civility at Work
      • Compensation & Benefits
      • Inclusion & Diversity
      • Talent Acquisition
      • Workplace Technology
      • Workplace Violence Prevention
  • SHRM Connect
  • Shop
    • SHRM Store

      Shop for HR certifications, credentials, learning, events, merchandise and more.

      Workplace Essentials
      • SHRM Memberships
      • SHRM Certification
      • Specialty Credentials
      • HR Tools & Tech
      Education
      • Seminars
      • eLearning
      • Books
      Merchandise
      • Accessories
      • Apparel
      • Office & Home
Become a Member
Renew
Rejoin Now
Renew
Close
  • Personal
  • Business
  • Foundation
  • Membership
    back
    Membership
    • Membership

      As a SHRM Member®, you’ll pave the path of your success with invaluable resources, world-class educational opportunities and premier events.

      Membership Benefits
  • Certification
    back
    Certification
    • SHRM Certification

      Demonstrate your ability to apply HR principles to real-life situations.

      • How to Get Certified
      • Eligibility Criteria
      • Exam Fees & Options
      • SHRM-CP
      • SHRM-SCP
      • Which Certification is Best for Me?
      • Recertification
      Prepare for the Exam
      • Exam Preparation
      • SHRM BASK
      • SHRM Learning System
      • Instructor-Led Learning
      • Self-Study
      Specialty Credentials

      Demonstrate targeted competence and enhance your HR credibility.

      PMQ

      Gain a deeper understanding and develop critical skills.

  • Events & Education
    back
    Events & Education
    • India Events

      Demonstrate your ability to apply HR principles to real-life situations.

      • Talent Leadership Summit
      • Tech Conference
      • India Annual Conference
      MENA Events
      • MENA Annual Conference
      Global Events
      • US Annual Conference
      Webinars
  • Resources
    back
    Resources
    • Resources

      Stay up to date with news and leverage our vast library of resources.

      • Compliance
      • HR Research
      • Legal & Compliance
      • Latest News & Trends
      • Tools & Guides
      HR Topics
      • AI in the Workplace
      • Civility at Work
      • Compensation & Benefits
      • Inclusion & Diversity
      • Talent Acquisition
      • Workplace Technology
      • Workplace Violence Prevention
  • SHRM Connect
  • Shop
    back
    Shop
    • SHRM Store

      Shop for HR certifications, credentials, learning, events, merchandise and more.

      Workplace Essentials
      • SHRM Memberships
      • SHRM Certification
      • Specialty Credentials
      • HR Tools & Tech
      Education
      • Seminars
      • eLearning
      • Books
      Merchandise
      • Accessories
      • Apparel
      • Office & Home
Become a Member
Renew
Rejoin Now
Renew
  • Select Region
    • Global
    • India
    • MENA
SHRM
mySHRM Login
  • MySHRM
    • Dashboard
    • Account
    • Logout
Close

  1. Topics & Tools
  2. Employment Law & Compliance
  3. DOL Streamlines Overtime Rule for Commission-Based Retail and Service Workers
Share
  • Linked In
  • Facebook
  • Twitter
  • Email

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vivamus convallis sem tellus, vitae egestas felis vestibule ut.


Error message details.

Copy button
Reuse Permissions

Request permission to republish or redistribute SHRM content and materials.


Learn More
News

DOL Streamlines Overtime Rule for Commission-Based Retail and Service Workers

May 19, 2020 | Lisa Nagele-Piazza, J.D.

A woman is standing at the counter of a clothing store.


The U.S. Department of Labor (DOL) issued a final rule to simplify an overtime exemption for commission-based workers in retail and service industries.

Under the Fair Labor Standards Act (FLSA), certain employees in retail and service industries can be classified as exempt from overtime pay if they are paid primarily on a commission basis.

The DOL withdrew two previously published lists intended to help employers decide if they do not (or might not) meet the definition of a traditional retail establishment. The first list identified industries that the department previously said had "no retail concept" and were therefore not covered by the exemption. Accounting firms, construction contractors, and real estate companies are examples of such businesses. The second list identified industries that "may be recognized as retail," including auto repair shops, department stores and restaurants.

The new rule will put all employers on equal footing with respect to the exemption, said Marty Heller, an attorney with Fisher Phillips in Atlanta. "The practical effect will be to modernize the rule, as the provisions being withdrawn are dated and rely upon professions that have changed significantly over time."    

The DOL noted that some courts have questioned the merit of the lists and that the new rule will allow more businesses to "assert that they have a retail concept," as long as they meet the existing definition of "retail" and certain other criteria.

"Moving forward, the department will apply the same analysis to all establishments to determine whether they have a retail concept and qualify as retail or service establishments," the DOL announced on May 18.

"Permitting all retail employers to potentially qualify for this exemption can increase flexibility for businesses and workers," said DOL Wage and Hour Division Administrator Cheryl Stanton.

SHRM Resource Spotlight
Coronavirus and COVID-19

Criteria Still Must Be Met

Charles McDonald, an attorney with Ogletree Deakins in Greenville, S.C., cautioned employers that "there is no guarantee that this change in the regulations has really expanded the number of retail establishments, as the retail definition has not changed."

While the DOL's decision to remove the list of industries lacking a retail concept may provide some employers the opportunity to take advantage of the exemption, McDonald said, employers could still be subject to litigation over the applicability of the exemption. 

Under the FLSA, employees generally must be paid 1.5 times their regular hourly rate for hours worked in excess of 40 in a workweek, unless they fall under an exemption from overtime pay.

[SHRM members-only toolkit: Understanding Overtime Exemptions Under the FLSA]

The most common exemptions are for executive, administrative and professional (so called white-collar) employees, but there are other exemptions based on industry. Section 7(i) of the FLSA exempts certain commissioned sales employees for retail and service establishments if the following three conditions are met:

  • The employee must be employed by a retail or service establishment.
  • The employee's regular rate of pay must exceed 1.5 times the applicable minimum wage under Section 6 of the FLSA.
  • More than half of the employee's total earnings in a representative period must consist of commissions on goods or services.

"Unless all three conditions are met, the Section 7(i) exemption is not applicable, and overtime premium pay must be paid for all hours worked over 40 in a workweek at time and one-half the regular rate of pay," according to the DOL.

McDonald noted that employers have the burden of establishing all three factors of the Section 7(i) exemption. "While the new final rule certainly seems helpful to employers, as it streamlines the definition of retail under the FLSA, employers still need to make sure they meet the definition of a retail or service establishment if they want to take advantage of the Section 7(i) overtime exemption," he said.

The FLSA defines retail and service employers as "establishments 75 percent of whose annual dollar volume of sales of goods or services (or of both) is not for resale and is recognized as retail sales or services in the particular industry."

"Employers that have historically not been viewed as being a retail establishment should use caution," McDonald suggested.

Employers should also note that some states, such as California and New York, have overtime exemption criteria that conflict with the FLSA. So employers should always check applicable state laws to ensure they are complying with both federal and state law.

 

Visit SHRM's resource page on FLSA exemption classification.

Compensation Management
ESG, Ethics & Compliance
Employment Law & Compliance
Pay Equity

Was this resource helpful?

Leave Feedback

SHRM-CP Promo Image
Validate your HR expertise

Earning your SHRM-CP credential makes you a recognized expert and leader in the HR field.

Get Certified


Related Content

(opens in a new tab)
News
How One Company Uses Digital Tools to Boost Employee Well-Being

Learn how Marsh McLennan successfully boosts staff well-being with digital tools, improving productivity and work satisfaction for more than 20,000 employees.

(opens in a new tab)
News
A 4-Day Workweek? AI-Fueled Efficiencies Could Make It Happen

The proliferation of artificial intelligence in the workplace, and the ensuing expected increase in productivity and efficiency, could help usher in the four-day workweek, some experts predict.

(opens in a new tab)
News
Rising Demand for Workforce AI Skills Leads to Calls for Upskilling

As artificial intelligence technology continues to develop, the demand for workers with the ability to work alongside and manage AI systems will increase. This means that workers who are not able to adapt and learn these new skills will be left behind in the job market.

Workplace Compliance Newsletter

Keep abreast of employment law and compliance developments and their wide-reaching impacts.

Success title

Success caption

Manage Subscriptions
Our Brands

SHRM Foundation Logo
SHRM Executive Network Logo
CEO Circle Logo
SHRM Business Logo
SHRM Linkage Logo
SHRM Labs
Overview


  • About SHRM
  • SHRM India Advisory Council
  • Careers at SHRM
  • Press Room
  • Contact SHRM India
  • Book a SHRM Executive Speaker
  • Ask an Advisor
  • SHRM Newsletter
  • Post a Job
  • Find an HR Job
  • Advertise with us
  • Copyright & Permission
Contact Us


Email: shrmindia@shrm.org
Phone: (1)800.103.2198
WhatsApp: +919810503727

SHRM India Corporate Information

© 2026 SHRM. All Rights Reserved
SHRM provides content as a service to its readers and members. It does not offer legal advice, and cannot guarantee the accuracy or suitability of its content for a particular purpose. Disclaimer

Follow Us

  • LinkedIn
  • Facebook
  • Twitter
  • Instagram
  • YouTube

  1. Your Privacy Choices

  2. Terms of Use

  3. Accessibility

Join SHRM for Exclusive Access to Professional Content

SHRM Members enjoy unlimited access to articles and exclusive member resources.

Already a member? Login
Free Article

Login to unlock unlimited access or join SHRM today to get unlimited access to articles and member-exclusive resources.

Already a member? Login
Limit Reached

You've reached the limit of 1 free article this month. Join to access unlimited articles and member-only resources.

Already a member? Login
Free Article

Login to unlock unlimited access or join SHRM today to get unlimited access to articles and member-exclusive resources.

Already a member? Login
Exclusive Executive-Level Content

You've reached the limit of 1 free article this month. Join the Executive Network and enjoy unlimited content.

Already a member? Login
Unlock Your Career with SHRM Membership

Please enjoy this free resource! Join SHRM for unlimited access to exclusive articles and tools.

Already a member? Login
Join SHRM for Exclusive Access to Professional Premium Content

SHRM Members enjoy unlimited access to articles and exclusive member resources.

Already a member? Login
Join SHRM for Exclusive Access to Student Content

SHRM Members enjoy unlimited access to articles and exclusive member resources.

Already a member? Login
Join SHRM for Exclusive Access to Executive Network Content

SHRM member enjoys unlimited access to articles and exclusive member resources.

Already a member? Login

Your membership is almost expired! Renew today for unlimited access to member content.

Renew now

Your membership has expired. Renew today for unlimited access to member content.

Renew Now

Your Executive Network membership is nearing its expiration. Renew now to maintain access.

Renew Now

Your membership has expired. Renew your Executive Network benefits today.

Renew Now