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Job Summary:
The Credit Collections Clerk will facilitate collection of delinquent accounts; the Clerk will also assist individuals with the initial credit application process.
Supervisory Responsibilities:
- None.
Duties/Responsibilities:
- Requests and pursues payment on delinquent accounts via communication with account holder.
- Follows established guidelines to review and update account status.
- Maintains log of payment promises and pertinent account details; schedules follow-up communication with account holder.
- Processes credit applications, collecting further information as needed.
- Reviews credit references by independently validating references provided by the applicant or by using a credit reporting service.
- Prepares recommendations for increasing or decreasing credit limits based on account holders payment history.
- Determines, based on established credit guidelines, credit limit to be approved.
- Consults with credit manager or other appropriate personnel when client credit requests exceed established guidelines.
- Monitors accounts receivable and cash receipt reports.
- Performs other related duties, as required.
Required Skills/Abilities:
- Excellent organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Ability to communicate with account holders in a courteous manner.
- Proficient in Microsoft Office Suite or similar software.
Education and Experience:
- High school diploma or equivalent required.
- Two years of related experience in accounts receivable preferred.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
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