Job Summary:

The Credit Collections Clerk will facilitate collection of delinquent accounts; the Clerk will also assist individuals with the initial credit application process.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Requests and pursues payment on delinquent accounts via communication with account holder.
• Follows established guidelines to review and update account status.
• Maintains log of payment promises and pertinent account details; schedules follow-up communication with account holder.
• Processes credit applications, collecting further information as needed.
• Reviews credit references by independently validating references provided by the applicant or by using a credit reporting service.
• Prepares recommendations for increasing or decreasing credit limits based on account holders payment history.
• Determines, based on established credit guidelines, credit limit to be approved.
• Consults with credit manager or other appropriate personnel when client credit requests exceed established guidelines.
• Monitors accounts receivable and cash receipt reports.
• Performs other related duties, as required.

Required Skills/Abilities:

• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to communicate with account holders in a courteous manner.
• Proficient in Microsoft Office Suite or similar software.

Education and Experience:

• High school diploma or equivalent required.
• Two years of related experience in accounts receivable preferred.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.