Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vivamus convallis sem tellus, vitae egestas felis vestibule ut.

Error message details.

Reuse Permissions

Request permission to republish or redistribute SHRM content and materials.

Intercultural Competence





Global & Cultural Effectiveness, 
Leadership & Navigation, Consultation


  Request more information


  • Onsite
  • Customizable
The ability to effectively build business relationships across cultures and navigate the complexities of cultural differences is challenging but essential for global organizations to build a cohesive, successful business that thrives on diversity and collaboration. 

Just as any organization faces financial or regulatory risks, there are inherent risks in relationships between people which are amplified in the cross-cultural context. 

Whether this intercultural interaction takes places in-person, onsite in another country or through the virtual medium, professional, regardless of industry, need to be equipped to meet the challenges of working with global stakeholders. 

The Intercultural Competence PDP is a two day intensive workshop that leverages TMC Berlitz’s Cultural Navigator® framework, a robust assessment based system for bridging cultural gaps in business contexts. The Cultural Navigator® is used by leading organizations globally who recognize its capacity to go beyond the often irrelevant prescriptive tips that plague intercultural training and offer professionals’ deep insight and cognitive tools that turn knowledge into action. 

The workshop focuses on allowing participants to discover insights about themselves which can potentially transform the interactions they have with their global stakeholders. 

Program Outcomes
Analyze cultural profile and preferences using the Cultural Orientations Indicator® (COI)
        from the Cultural Navigator
Use the framework of the COI® to develop other-awareness by recognizing the impact
        of your own cultural orientations
Assess gaps between your own cultural profile and those of target cultures 
Identify and address challenges caused by cultural gaps using key cultural insights 
Apply insights in the form of cultural skills to enhance collaboration with
        global stakeholders

The program will broadly address:
Exploring culture
Identifying your cultural preferences
Developing other awareness and recognizing the impact of your preferences
Analysing gaps with other cultures
Addressing cross-cultural challenges
Bridging gaps using cultural skills

All SHRM PDPs have pre-determined recertification credits
For more information, contact:
SHRM India | Email: | Phone: 1800-103-2198 (Toll Free)


​An organization run by AI is not a futuristic concept. Such technology is already a part of many workplaces and will continue to shape the labor market and HR. Here's how employers and employees can successfully manage generative AI and other AI-powered systems.