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  1. Topics & Tools
  2. Flagships
  3. The AI+HI Project
  4. Quick Hits in AI News: Impaired Learning, White-Collar Shortage
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News

Quick Hits in AI News: Impaired Learning, White-Collar Shortage

July 14, 2025 | Nichol Bradford

Each week, as SHRM’s executive in residence for AI+HI, I scour the media landscape to bring you expert summaries of the biggest artificial intelligence headlines — and what they mean for you and your business.

Specialty Credential: AI+HI


AI is no longer something we’re preparing for but operationalizing now, in real workflows, with real fallout. What’s emerging is a shift in how companies define value, train talent, and distribute impact ...

1. An EY Exec Explains How the Consulting Firm Is Helping Companies Integrate AI

What to Know:

Jason Noel, EY’s new chief technology officer for its Americas Consulting division, said the firm is focused on integrating AI into enterprise systems in ways that don’t require most workers to understand the technology. He called the idea of mass upskilling “kind of silly” and is instead building role-based tools that surface decisions through simple interfaces. In one pilot for a cruise operator, AI agents predict guest behavior and recommend changes to staffing, inventory, and product placement. The human approves or edits the plan and hits go.

Why It Matters: 

EY is designing around adoption rather than education. Agentic AI may allow this, but it’s far too early to say that a baseline fluency won’t still be required.


Not everyone’s convinced that reshaping workflows will protect workers from being reshaped themselves. And for those who are already being reshaped out of work, the advice is starting to feel hollow …

2. Ford CEO: AI Will Gut White-Collar Jobs, but Blue-Collar Work Is Booming

What to Know:

At the recent Aspen Ideas Festival, Ford CEO Jim Farley warned that AI could wipe out half of all white-collar jobs in the U.S. He joined other tech and industry leaders sounding the alarm, including Amazon’s Andy Jassy and Anthropic’s Dario Amodei. Farley focused on what he called the “essential economy” — the trades that keep things built, moved, and fixed. He cited a current shortage of more than 1 million skilled trade workers and said the U.S. has failed to invest in training that’s looking ahead to 2050.

Why It Matters:

While AI threatens to erase office work, demand for electricians, machinists, and construction crews is surging. Farley’s message is blunt: The future won’t be white-collar for everyone.


Here’s an example of how not to do a layoff …

3. Xbox Producer Recommends Laid-Off Workers Should Use AI To ‘Help Reduce the Emotional and Cognitive Load That Comes with Job Loss’

What to Know:

As Microsoft faces backlash for announcing last week that it is laying off thousands while ramping up its AI investment, Xbox Executive Producer Matt Turnbull posted a list of AI prompts on LinkedIn aimed at recently unemployed workers. He suggested using tools such as ChatGPT or Microsoft Copilot to ease the emotional strain of job loss. The post was later deleted — but not before it was widely criticized as insensitive.

Why It Matters:

Turnbull’s post reflects a growing tension between the tech industry’s AI evangelists and the people they displace. Suggesting chatbot therapy to the laid off, while AI spending soars, was not the best move.


Check out this new research on what AI use might be costing us before we truly learn how to leverage it well ...

4. Opinion: How AI Could Make Us Dumber

What to Know:

David Brooks, an opinion columnist for The New York Times, highlighted a new, unpublished MIT-led study suggesting that writing with AI may impair learning. Participants in the study who used ChatGPT wrote fact-heavy but uniform essays and had trouble recalling what they wrote. Those who wrote unaided retained more and showed higher neural activity, according to EEG data. The researchers found that effort correlated with both memory and cognitive engagement, while reliance on AI flattened brain connectivity and reduced self-monitoring.

Why It Matters:

AI’s promise of effortless competence comes with a hidden cost: less thinking. As more students and professionals lean on large language models, Brooks warned we may trade intellectual development for speed. Now that we’re getting into the nitty-gritty of AI, we must understand how it impacts us as humans so that we can develop frameworks that ensure AI will enhance us. In other words, now that the “weird” is starting, we need to adapt. 

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