Go behind the scenes to learn how Walmart is leveraging AI to enhance the employee experience for over 2.1 million associates worldwide. “Through the use of AI, you can actually focus on the humanity piece, and lift that up.” Maren Waggoner, senior vice president of global tech and corporate functions people at Walmart, shares how tools like generative AI-powered My Assistant are streamlining operations, boosting creativity, and fostering human connection at the retail giant.
Episode Guest
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Maren Waggoner
Maren Waggoner is senior vice president and Chief People Officer for Global Tech and Corporate Functions at Walmart. She is focused on bringing Walmart’s people-led, tech-powered approach to life through a strategy centered on associate growth, well-being and belonging, all underpinned by world-class digital experiences.
Maren previously served as senior vice president and people partner to Walmart U.S., leading a team focused on creating good jobs, great careers and better lives for 1.3 million frontline associates. During her tenure at Walmart, Maren has led teams focused on organizational effectiveness and design, workforce strategy, leadership development and talent management over periods of unpresented change in the retail industry.
Before joining Walmart in 2017, Maren held roles at Ticketmaster, AT&T and DIRECTV in various human resources business partner and center of excellence leadership roles, gaining progressive experience in technology, entertainment and omnichannel retail industries.
Maren is an adjunct professor at Claremont Graduate University, where she teaches graduate level courses in human resources. She earned her Ph.D. in Organizational Behavior from Claremont Graduate University and her master's in industrial/organizational psychology from the University of West Florida. She is currently a board member of the Northwest Arkansas Community College Foundation. Maren and her husband, T.J., reside in Northwest Arkansas.
Episode Transcript
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