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  3. Communicating Across Generations: Inclusive Practices
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Communicating Across Generations: Inclusive Practices

SHRM Advisor

The first blog discussed the benefits of having a multigenerational workforce, showing how diverse perspectives can help teams grow and achieve success. Now, it’s essential to focus on communication within such diverse teams. Effective communication ensures everyone, no matter their age, feels valued and understood.

This blog will explore inclusive communication methods that bridge generational gaps, helping team members to connect, share ideas, and collaborate smoothly.

Exploring the Best Practices

One key part of uniting teams is communicating. This isn’t about forcing people to adopt one style but about creating ways for everyone to connect comfortably.

 1. Flexible Communication Channels

Imagine a workplace where employees can connect in person, via email, or through digital chat platforms like Slack. Using different channels means everyone has a way to engage that feels right for them. Sometimes, that’s a face-to-face meeting to work through a complex project; other times, it’s a quick message to confirm a minor detail. It’s about finding the right mix for each team, where everyone feels included.

 2. Cross-Generational Mentorship

A multinational consulting company has taken a creative approach to mentorship, encouraging employees of different ages to share knowledge. For example, younger employees might teach digital skills while more experienced team members share strategic insights. This isn’t just a mentorship program; it’s an opportunity to build trust and mutual respect. When we see each other as people with different strengths, work becomes a place where we learn and grow.

 3. Feedback That Feels Supportive

In another example, a tech giant switched to a continuous feedback model instead of the typical annual review. Imagine getting regular, constructive feedback that helps you improve in real-time rather than waiting a year. It’s been a big hit with employees, as it helps everyone stay on track and feel supported. Feedback isn’t about criticism; it’s about encouragement, and that’s something every generation appreciates.

The following blog discusses effective leadership practices to manage a multigenerational workforce and drive success.

Read: Working with a Multigenerational Workforce: Benefits and Challenges


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