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Job Summary:
The MIS Manager I will install, upgrade, and troubleshoot the information systems of the company.
Supervisory Responsibilities:
- Hires and trains MIS staff.
- Organizes and oversees the schedules of MIS staff.
- Conducts performance evaluations that are timely and constructive.
- Handles discipline and termination of employees as needed and in accordance with company policy.
Duties/Responsibilities:
- Creates and maintains the network and databases for the company.
- Ensures stable operation of the network and databases by consistently scheduling and implementing updates and functionality tests; identifies and resolves any issues that are identified during the testing process.
- Develops, manages, and implements hardware maintenance, software support, network and remote backups, upgrades, and Internet support.
- Schedules and produces periodic reports regarding MIS performance.
- Analyzes and recommends software and hardware to maximize productivity for all networks.
- Collaborates with other departments and outside computer support vendors to schedule and coordinate upgrades and tests.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Thorough understanding of networking systems, such as LAN and WAN.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite or related software.
- Organized with attention to detail.
- Working knowledge of various computer operating systems and interfaces.
Education and Experience:
- Bachelors degree in Operations Management, Information Security, Computer Programming, or related field required.
- Masters in Business Administration (MBA) with a concentration in Information Technology highly desired.
- At least five years of MIS experience, with at least two years in a supervisory role, required.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
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