Performance Coaching, Counselling and Feedback Skills

This program inculcates appreciation in managers for coaching along with building skills in performance coaching, counselling and feedback. The program is designed as a learning platform for participants to build a performance culture in their respective organizations.

Program Outcomes

• Building a performance culture in the organization,
• Inspire 'good' employees to greater performance and help average performers to raise bar,
• Guide "problem employees to take accountability for their results and develop solutions to their performance issues,
• Build a feedback system for performance in the organization, helping people to identify their strengths,
• Importance of the role and importance of coaching,
• Be able to coach the good, the average and the below average performer,
• Be more skilled at supporting team members during periods of change.

Content

The modules covered under this program include:

• Feedback – the need for it, how to give and receive it,
• Different between feedback and review,
• Coaching and the skills required for it,
• Coaching top performers and difficult people,
• Using performance standards and managing mistakes and below average results.
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