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Blog

Employee Visibility in Hybrid Work Environment

December 26, 2024 | SHRM Advisor

Given today's popular hybrid work environment, employee visibility poses a real challenge. Today, visibility is a core tenet of Diversity and Inclusion. It's important to acknowledge every person for who they are, what they're going through and seeing them.

Hybrid work has emerged as a popular model for organizations looking to balance the benefits of remote work with the advantages of in person collaboration. It involves a combination of remote and in office work, which presents unique challenges for maintaining employee visibility. We are living in a time of flux, and the definition of employee visibility continues to evolve owing to remote and hybrid workplace models, in terms of employees being recognised and feeling included in relevant organizational initiatives and decisions

So, let's delve a little into the phenomenon of employee visibility in hybrid work. The hybrid work model allows employees to work remotely for a portion of the week and come into the office for the remainder. However, hybrid work models present challenges for maintaining employee visibility, which is crucial for effective collaboration and communication.

Employee Visibility and Challenges

Employee visibility refers to the ability of managers and colleagues to see and interact with employees. In a traditional office environment employees are visible to their managers and colleagues, making it easier collaborate effectively. However, a hybrid work model by its very nature makes it challenging to maintain visibility because employees may only see their colleagues and managers in person a few times a week, making it difficult to build and maintain any meaningful workplace relationships.

The lack of personal connect can mean that some colleagues may work without necessarily feeling involved in any sort of common goal or purpose. This could in some cases even lead to lack of empathy or appreciation for an individual's challenges.

When implementing new policies and social norms for visibility, it is critical to avoid blanket solutions that might be perceived as being overreaching or unaccommodating for the various people involved, thus eroding trust. Senior leaders need visibility to ensure strategic alignment, effective cross collaboration and coordination across the organization.

Mid-level managers on the other hand need more granular visibility. These leaders are uniquely positioned to support the productivity of teams and individual direct reports by coaching them through issues such as distractions, collaboration fatigue, daily routines and break practices. They are also responsible for identifying training opportunities, matching employees, capacities and capabilities to the optimal tasks and roles and managing bandwidth and utilization levels.

Individual employees also have visibility needs that are challenged by the transition to remote or flexible work.The other challenge of maintaining employee visibility in a hybrid work environment, increases the potential for employees to feel isolated. When employees work remotely, they may feel disconnected from their colleagues and the organization. This can lead to a lower engagement and productivity for several employees, making it essential to find ways to maintain employee visibility.

Thus, maintaining employee visibility in a hybrid work model is more important now than ever. It helps foster a sense of community within the organization. When employees feel like they are part of a community that they belong to they are more likely to be committed to the organization's goals and contribute to its success.

 

Also Read: Strategies and Recommendation: Employee Visibility in Hybrid Work



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