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  3. Moving Beyond Appraisals: Modern Approaches to Performance Reviews
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Blog

Moving Beyond Appraisals: Modern Approaches to Performance Reviews

December 24, 2024 | SHRM Advisor

Performance reviews help evaluate an employee’s progress and achievements while setting future goals and objectives. Traditional performance appraisals have been relatively long-standing. However, the concept of employee performance appraisals is undergoing a transformational phase. The sole reliance on measurable metrics and one-way message delivery exposes the cracks in these methods. 

It is clear that there is a need to change performance review strategies. Innovative businesses are now looking for new methods, focusing on real-time feedback, employee development, and linkage to business objectives. This transition addresses some significant pain points for C-suite professionals: employee retention, engagement, and motivation.

The blog highlights the limitations of traditional methods of appraisal and the effective strategies to replace them with new ones. 

Why Traditional Appraisal Methods Are Failing?

Annual appraisal is often synonymous with stress, limited feedback, and biased evaluations. These outdated methods come with several challenges, such as:

  • Infrequency of Feedback: Annual reviews fail to provide timely feedback, leaving employees with little opportunity to improve throughout the year.

  • Bias and Subjectivity: Recent events, manager biases, or interpersonal dynamics often influence performance ratings, skewing the results.

  • Lack of Development Focus: Conventional appraisals emphasize evaluation rather than contributing to growth and development, blocking a constructive angle to such evaluations.

  • Demotivation and Low Engagement: Waiting an entire year for recognition or receiving feedback leads to disengagement, which affects the bottom line.

Modern Performance Review Practices in India

The evolution of the workplace necessitates the need for more adaptive and relevant employee performance practices. 

Here are some strategies that resonate well with dynamic workforces:

Continuous Feedback Systems: 

Annual appraisals create significant gaps between an employee’s regular work and the time it takes for them to receive any feedback. This can lead to hindered productivity as the concerned employee is likely to perform at the same level during this period. With continuous feedback, constructive conversations about performance become a regular part of the work culture, addressing this issue. 

With continuous feedback, employees receive direct input when performance occurs, making instant corrections and improvements. This system encourages openness and reduces fear about periodic appraisals so performance management can effectively and responsively respond to change over time.

360-Degree Feedback:

360-degree feedback is a comprehensive method that gathers insights about a particular employee from peers, managers, subordinates, and even clients. It's gaining popularity among Indian corporates to get inputs from a more diverse group of people who engage with an employee under different circumstances. 

This reduces bias since many people are involved, furnishing a more comprehensive understanding of the employee's performance. Organizations need to focus on anonymity and constructive feedback training.

OKRs (Objectives and Key Results) Performance Review:

OKR offers a framework in which the employees define clear and measurable objectives and lay down the blueprint for accomplishing their goals. The OKR model mainly serves growing and innovative Indian companies. It aligns employee efforts with company goals, ensuring transparency and accountability. Unlike rigid annual goals, OKRs are flexible and can be reviewed quarterly to make agile adjustments.

Developmental Reviews:

Instead of just appraising employee performance, reviews that stress development are more effective at improving productivity and retaining talent. 

Development-oriented reviews concentrate on strengths rather than weaknesses, encouraging growth and career development. This method increases employee engagement and strengthens the organization's talent pipeline.

Conclusion: The Way Forward for Indian Organizations

Companies in India cannot afford to lag behind traditional appraisals while pursuing sustainable growth and competitive advantage. C-suite professionals must now champion modern performance review methods that focus on continuous feedback, inclusivity, and employee development. 

Organizations can create a more engaged, motivated, and high-performing workforce by integrating technology and modern approaches. In today's dynamic business environment, using more evolved and relevant performance reviews is necessary to align employee success with organizational goals.


Artificial Intelligence in the Workplace

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