As HR professionals, we have a huge opportunity, and also the responsibility, to help our employees stay competitive in this ever-evolving world of work. We must provide specialized trainings; support reskilling, upskilling and cross-skilling by subsidizing continued education; and provide access to generative AI and encourage our employees to start experimenting with it.
We have to lead the way in normalizing use of this technology and showing employees how AI is just another tool at their disposal—one that can make their lives easier by helping with monotonous and low-effort tasks.
We leave you with something I’ve emphasized time and again: AI (artificial intelligence) plus HI (human intelligence) equals ROI (return on investment). This has never been about eliminating humans—it is and should always be about making human beings more ecient and more eective as we continuously strive to make better workplaces for a better world. With the assistance of AI, and a little upskilling, we’ll be able to achieve more than our predecessors could ever have imagined.