Job Summary:

The Supervisor of Data Entry will conduct and oversee data entry operations, ensuring that work is accurate, timely, and efficient.

Supervisory Responsibilities:

• Recruits, interviews, hires, and trains new staff in the department.
• Oversees the daily workflow of the department.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:

• Through management, oversight, review, and training, ensures data entry services are completed in an accurate, efficient, and timely manner.
• Ensures confidentiality and security of sensitive data and reports including personnel data, subscriber personal data, and financial data.
• Serves as a liaison between data entry and other departments, assessing current and future data entry needs and ensuring proper staffing to address those needs.
• Researches, recommends, and implements new methods, procedures, policies, and services.
• Identifies needed equipment and software upgrades; requests procurement.
• Assists with planning and implementation of departmental budget.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent organizational skills and attention to detail.
• Strong supervisory and leadership skills.
• Thorough understanding of data entry methods, equipment, and procedures.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• High school diploma or equivalent required; Bachelors degree highly preferred.
• Three years of data entry experience required.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.