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The Future of Leadership: Developing Managers for 2025

May 9, 2025 | SHRM Advisor

Let me ask you this: What if the next big leap in your organization's growth doesn’t come from strategy or scale, but from how you support your managers?

Because in 2025, leadership isn’t just about driving results. It’s about building resilience, trust, and a culture where people can do their best work, especially in uncertain times.

This article will explore how the role of leaders is being redefined, and how HR is stepping up to shape the managers of tomorrow. From human-centric design to AI-driven learning, this is leadership, evolved.

The Role of Managers is Being Rewritten

Classic command and control leadership is making a dignified exit in favour of something more responsive. Today’s managers aren’t just responsible for hitting targets, they’re expected to build cohesion across time zones, navigate emotional complexity, and foster inclusion. So, glorious civilization building in your regular 9-to-5? Sure, add that in row 64 in the project tracker. 

It’s no surprise that manager development is the number one priority for HR leaders in 2025, according to Gartner. The modern manager is a communicator, a coach, and the glue holding hybrid teams together.

But how many are truly prepared for this? Many feel under-supported for the scale of what’s expected. And that gap between what we ask and how we prepare is now centre stage.

Human-Centric Leadership is the New North Star

Being a manager today isn’t just about output. The most effective leaders show up with empathy, create space for real conversations, and understand that behind every KPI is a person. This shift has been a long time coming. With hybrid work and growing stress, organisations are learning that good leadership is about people, not just processes.

And development is changing, too. We’re seeing:

- Tailored learning paths based on real challenges

- Peer circles for shared learning and support

- One-on-one coaching to build emotional intelligence

- Tools that make learning part of everyday work

It’s about helping managers lead as people, not just professionals. The result? Teams that feel heard, cultures that evolve, and organisations that grow from the inside out.

The Rise of the Connector Manager

Some leaders don’t speak the loudest, but people trust them because they know how to bring others together. These are Connector Managers. They know when to say, “Let’s bring in someone who’s solved this before,” or “This isn’t just mine to fix.”

Their strength isn’t in knowing everything, it’s in knowing who can contribute, and making space for them to do so. And it’s not a personality trait, it’s a skill. One that more organisations are helping managers build with:

- Simple frameworks for collaborative thinking

- Tools to map relationships across teams

- Nudges that reinforce connection over control

Sure, knowledge is power. Would you mind sharing it? That’s leadership.

Technology is an enabler, not a substitute

Tech is playing a growing role in leadership development, but not to replace the human touch. The smartest organisations use tech to support leaders, not shape them. You’ve probably seen it: a nudge to check in with a teammate. A quick AI-powered tip before a meeting. A five-minute video on handling a tough conversation.

These tools aren’t replacing your instincts; they’re helping you sharpen them. Less beating around the bush, more cut to the chase. 

What they can’t do is show real care. They can’t notice when someone’s having a tough day, or catch that hesitation in someone’s voice, or say, “Take your time, I’m here when you’re ready.”

That’s still your job. And honestly, that’s where the real leadership happens. So yes, tech is powerful, but it works best when it stays in the background, quietly supporting the human side of leadership. The listening. The empathy. The honest conversations. You know, the seemingly tedious stuff that makes us human. 

When used well, technology frees up managers to spend less time on admin and more time being the kind of leader people remember. No algorithm can replace what it feels like to be understood by another person. Not yet anyway.

Rethinking Metrics

Leadership development used to be about completion rates. Now, it’s about what changed.

Better questions sound like:

- Are team conversations deeper?

- Do people feel safe speaking up?

- Is trust growing?

Some companies track feedback, coaching habits, and growth conversations. But not everything can be measured. Sometimes, the best signs are subtle — a quiet voice finally heard, a small gesture of support, a reason to stay.

Yes, metrics matter. But the ones that matter most are the ones that reflect human impact — the kind people remember, not just record.

Challenges to Keep in Mind

Of course, this isn’t easy. Managers are busy managing several moving parts. Development can feel like another task unless it’s woven into the everyday. That’s where small prompts, real-time learning, and quick coaching moments make all the difference. 

There’s also the challenge of consistency. In large teams, leadership looks different everywhere. HR’s job is to create a shared vision that still leaves room for context. And not every manager is ready for this shift. That’s okay. Growth takes time. But once they experience the impact, most don’t want to lead any other way.

Leadership in 2025 isn’t about having all the answers. It’s about being real, building trust, and making space for others to thrive. When we support managers to lead with empathy and clarity, teams do better. And so do organisations.

 

 



Artificial Intelligence in the Workplace

​An organization run by AI is not a futuristic concept. Such technology is already a part of many workplaces and will continue to shape the labor market and HR. Here's how employers and employees can successfully manage generative AI and other AI-powered systems.



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