Leaders create an adaptive culture by balancing structure, autonomy and individual behavioral changes.
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1. Avoid over-indexing on structure.
The Dangers of Too Much Structure
If norms dictate that there is only one “correct” way for employees to act, those same individuals will have a hard time responding to change by innovating or doing things differently.
One Size Doesn’t Fit All
2. Provide autonomy where it makes sense.
The Three Components of Autonomy
Change Interactions and Mindsets
The key to creating an adaptive culture is to balance structure and autonomy to create an environment with enough direction to move forward and enough leeway to do so in novel ways.
3. Drive lasting behavior change.
Individual Change Relies on Environment,
The key to driving a lasting culture shift is to change the environment. The idea is that people don’t feel alone in driving change, and that new behaviors are rewarded and positively reinforced.
General Best Practices
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