This webinar, presented by Nectar in partnership with SHRM, tackles one of HR's most persistent challenges: the critical employee moments that slip through the cracks — not because teams don't care, but because manual workflows can't keep up.
Speakers Anita Grantham (Executive Advisor, Organizational Health) and Bex Konzel (Product Manager) walk HR professionals through why lifecycle moments like first days, 30-day check-ins, and work anniversaries are the moments employees actually remember — and what it costs organizations when those moments are missed.
The session covers the hidden burden of manual HR workflows, the fragmentation created by juggling multiple disconnected tools, and what employee journey automation actually looks like in practice. Attendees leave with a concrete four-step framework — Map, Trigger, Sequence, Measure — for building an automation strategy that ensures every employee gets a consistent, human experience at every stage of their journey.
Key topics include:
- Why 70% of new hires decide job fit within the first month
- The real cost of missed moments: time, consistency, and culture
- The difference between generic workflow tools and HR-native automation
- Real-world examples of onboarding and anniversary journeys
- Outcomes from organizations that have made the shift
Meet the Presenter
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Anita Grantham
Anita Grantham is a nationally recognized human capital strategist, celebrated for creating award-winning workplace cultures that drive performance and innovation. She has built high-performing environments at fast-growing tech firms like Pluralsight, BambooHR and Infusionsoft (Keap), earning recognition from Fortune’s Best Companies to Work For and Great Place to Work. Grantham has scaled fast-growth companies from hundreds to thousands of employees across multiple geographies, contributing to successful exits including IPOs, private equity, and venture deals. As an executive-in-residence, she collaborates with organizations to define mission, vision, and values, align strategies, and foster high-performing cultures. Grantham advises boards, CEOs, and management teams, drawing on her deep expertise. As an investor and advisor with High Alpha, she guides purpose-driven startups, focusing on talent and scalable growth. A sought-after speaker, she shares insights on leadership and culture globally. She volunteers as a Barista for MyParent Cafe’s ADHD/Dyslexia Village, empowering parents. Her purpose-driven leadership drives transformative impact across industries and communities.
SHRM certification has approved this webinar for 1 PDC toward SHRM-CP or SHRM-SCP recertification. A program code will be provided at the end of the webinar.