Job Summary:

The Freight Forwarder will determine and arrange the best means of transport for specified goods and products based on delivery requirements, costs, and routing options.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Calculates the cost of goods to be moved including based on weight and volume.
• Explains transportation factors such as shipping options, transfers, regulations, and timelines, to clients.
• Coordinates arrangements for additional services such as inland transportation or storage as requested.
• Prepares all documentation needed for shipping including bills of lading, packing lists, dock receipts, certificates of origin, and invoices.
• Negotiates handling costs, contracts, and transportation.
• Oversees proper packaging and labeling of goods to be transported.
• Selects optimal shipping route based on nature of goods being shipped, security needs, and transit times.
• Manages shipping costs by combining loads with a common destination.
• Maintains records of goods dispatched or received.
• Notifies exporters, consignees, or insurers of shipment status.
• Schedules payment and other charges or collection of payment on behalf of client.
• Maintains thorough understanding of regulations and laws affecting international transport of cargo.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Thorough understanding of principles and methods for moving goods by air, train, sea, or land.
• Thorough understanding of clerical needs, policies, and processes involved in freight transport.
• Proficient in Microsoft Office Suite or related software.
• Excellent communication and interpersonal skills.
• Excellent spatial and problem-solving skills as needed to combine and plan shipments.

Education and Experience:

• High school diploma required; Associates degree or some relevant college coursework preferred.
• Prior experience preferred.
• Accreditation may be required for customs and international transactions.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.