Job Summary:

The Manager of Communications Networks will oversee the data and voice transmission and communication support and service operations and functions in the organization.

Supervisory Responsibilities:

• Hires and trains communications network staff.
• Organizes and oversees the schedules of communications network employees.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.

Duties Responsibilities:

• Analyzes voice and data communication equipment and software needs for the organization.
• Oversees and facilitates the installation and maintenance of communications systems, hardware, and software.
• Identifies and recommends upgrades and changes to communications equipment and software, maintaining efficient and effective operations in the organization.
• Facilitates and oversees the support of the communications network, ensuring effective and helpful support is provided to end users.
• Maintains knowledge of trends and developments in technology, alerting senior staff of the effects widespread equipment, network, and other revisions, changes, and discontinuation will have on the organizations systems and operations.
• Coordinates and schedules large-scale equipment and network installations.
• Ensures communications-related projects and tasks are completed within specifications, on time, and within budget.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Thorough understanding of communications technology, software, and hardware.
• Proficient with Microsoft Office Suite or related software.
• Proficient with or able to quickly learn the data and communications software and applications used in the organization and the industry.

Education and Experience:

• Bachelors degree in Computer Science or related field required.
• At least five years of experience in communications network operations with at least one year of supervisory responsibilities highly preferred.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.