Job Summary:

The Subrogation Investigator will investigate automotive accidents, collaborate with clients and legal counsel, and pursue subrogation from appropriate parties who are legally responsible for damages.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Interviews the insured, reads related police reports, examines claims, and communicates with other involved parties (and/or their carriers) to establish subrogation claim.
• Educates clients on subrogation rights.
• Reads medical reports; reviews medical prognoses, treatments, and expenses.
• Gathers necessary materials for filings or ongoing proceedings.
• Drafts and prepares comprehensive reports providing information on the cause of accident and the extent and cost of property damage or casualty losses.
• Prepares claim against appropriate liable insurance carrier or individual (when uninsured).
• Corresponds with other parties; assists with negotiations.
• Presents reports and documentation to legal counsel for litigation.
• Verifies that records are complete, accurate, signed, and notarized per requirements.
• Monitors case progress until settlement is achieved.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Basic understanding of automobile insurance contracts.
• Thorough understanding of subpoena and legal filing processes and requirements.
• Excellent verbal and written communication skills.
• Excellent interpersonal and negotiation skills with a professional telephone manner.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to manage correspondence and reports.
• Ability to work independently.
• Ability to manage confidential information.
• Extremely proficient with Microsoft Office Suite or related software.

Education and Experience:

• High school diploma or equivalent required; Associates degree preferred.
• At least two years of experience as a claims auditor, processing specialist, or similar role highly preferred.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.