From Support Function to Strategic Partner: H&M’s HR Transformation
Discover how H&M partnered with SHRM to transform HR from an administrative support function into a strategic business partner. This case study describes how SHRM competency assessment, targeted capability development, and professional certification helped H&M strengthen the impact of its HR team while reducing front-line turnover by 35%. Learn how a structured approach to workforce development can create measurable business results.
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