As Executive Vice President and CHRO of UnitedHealth Group, Patricia L. Lewis uses her personal and professional experience with diversity and inclusion to push her organization forward.
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The Chief Uncertainty Officer
P+S: You joined UnitedHealth Group from Lockheed Martin in October 2019. That was a big change anyway, but then within months the pandemic hit. How did you react and reset your priorities?
Patricia L. Lewis: When I joined the company, I had my clear and logical 90-day plan of attack. I was going to meet with all the leaders and get to know the business. I had to quickly adjust. Not only did my old playbooks not work, I suddenly found myself at the epicenter of everything.
It was a whirlwind. I had to immediately focus on the near-term needs of making sure people had what they needed to work, keeping our people safe and keeping the business running and serving patients. It was unlike anything I had ever experienced.
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