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AI Talent Strategy for SMBs: Closing the Skills Gap and Building the “Wisdom Worker” Workforce


July 22, 2026 4:00 PM ET

Register Now

Artificial intelligence is transforming the way small and mid-sized businesses operate—accelerating workflows, boosting productivity, and reshaping roles across every function. But while most SMBs plan to increase their use of AI in the next year, far fewer feel prepared to secure the talent and skills required to successfully implement it.

In this 45 minute virtual session, TriNet and industry experts break down the findings from the new Harvard Business Review Analytic Services study, sponsored by TriNet on AI and SMB talent strategies—translating them into practical actions for executives, HR leaders, and operations teams.

Attend this session to explore how SMBs can realistically:

  • Identify the AI skills they may need
  • Upskill their workforce without enterprise budgets
  • Hire effectively in a competitive AI-driven talent market
  • Redesign roles and workflows as AI changes day-to-day work
  • Balance speed, governance, culture, and human judgment

Meet the Presenters

  • Guest headshot
    Kristin Russum

    As the Director of Organizational Development at TriNet, Kristin supports small and medium-sized businesses (SMBs) to accelerate through change and achieve their strategic objectives. With over 15 years of experience in human resources and organizational development, Kristin has a proven track record of delivering data-driven solutions that enhance performance, engagement, and retention of talent across diverse industries and geographies. 

    Her core competencies include strategic workforce planning, talent management, building engagement, succession planning, training and development, employee relations, benefits design, policy development, and financial management. A certified Senior Professional in Human Resources (SPHR®) and a collaborative and influential consultant to senior executives and stakeholders on a variety of HR and business issues. Her passion is to proactively build and drive a culture of accountability and performance, while ensuring employees are appreciated and recognized for their contributions.    

     Prior to joining TriNet HR Corporation, Kristin served as a director of Human Resources with rapid-growth B2B and B2C companies within the Financial Services, Manufacturing, Supply Chain, Technology, and wholesale industries. 

    Kristin obtained her BS degree in Accounting and Economics from Louisiana Christian University.

  • Guest headshot
    Cathy Manginelli

    Cathy Manginelli is the Chief Talent Officer at TriNet USA, Inc., a position she has held since joining the company on July 24, 2017. Based in Cumming, GA, she plays a pivotal role in leading global strategies and initiatives focused on talent development and retention, fostering a culture of engagement and belonging among colleagues.

    With over 30 years of experience in various global HR roles, Cathy is passionate about helping colleagues grow and thrive within the organization. She holds a B.S. from Cornell University and an M.S. from Fairleigh Dickinson University.

    In recognition of her contributions, Cathy was named one of the Top 25 Women Chief Talent Officers of 2025 by Women We Admire, highlighting her influence in shaping workforce strategies and driving success through effective talent management.

  • Guest headshot
    Jacqueline Breslin

    Jacqueline Breslin has 30 years of experience in Human Resources with extensive expertise navigating the complex regulatory landscape. She assists TriNet clients with strategic insights and innovative solutions to assist with organizational adherence to HR standards. Jackie focuses on the evolving best practices of the ever-changing field of human resources compliance supporting small to medium sized businesses. She has experience implementing and managing HR programs to include policy development, multi-state compliance, employee relations, and learning and development programs. 

Webinar Sponsor
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This webinar is sponsored by TriNet.

SHRM Recertification Provider

SHRM certification has approved this webinar for 0.75 PDC toward SHRM-CP or SHRM-SCP recertification. A program code will be provided at the end of the webinar.

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