This issue of People + Strategy journal explores the partnerships that CHROs build across the C-suite, and one of the most critical is the connection between the CEO and CHRO. This may sound like a bold statement, but let me elaborate.
Every CEO knows that you can’t drive performance without culture and you can’t build culture without a great HR leader at your side. HR touches every part of the organization, from the moment someone applies for a job to the day they walk out the door. HR knows what’s working, what’s broken, and what’s bubbling beneath the surface long before it shows up in an exit interview.
CHROs are so much more than just functional leads. They are strategic partners to the CEO and must be recognized as such. They are people who sit shoulder-to-shoulder at the boardroom table, not just when it’s time to talk benefits or compliance, but also when the discussion is about business growth, transformation, and innovation.
As a CEO, I can tell you, while the job is deeply rewarding, it’s also relentless. I’m always “on.” Whether I’m in a boardroom, on a stage, or even at the grocery store, I represent my company and its values around the clock. If you don’t believe me, let me remind you of this summer’s Coldplay concert scandal. The “private” actions of a CEO and chief people officer were made into a public spectacle. This is the reality we face.
For better or worse, as a CEO, there is no magic “off” button that will separate my work reputation from my personal life. And I need someone by my side who gets that. I need my CHRO to understand not just the business, but me — to support my mental well-being, help me lead at my best, and ensure we’re fostering a winning culture.
When a CEO and CHRO operate in lockstep, everything falls into place. Culture aligns. Strategy becomes reality. Organizations run with integrity, clarity, and purpose. But when that partnership is missing? The cracks start to show — fast.
So, if you’re a CEO, take a close look at your relationship with your CHRO. And if you’re a CHRO, lean into the role. Be bold. Be strategic. Be the trusted partner your CEO can’t lead without. Because at the heart of every thriving organization is a CEO and CHRO who are in sync, not just in strategy, but in values and vision, too.
Johnny C. Taylor, Jr., SHRM-SCP
President and CEO, SHRM
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