SHRM Releases New AI White Paper

ALEXANDRIA, Va. — SHRM, the trusted authority on all things work, workers, and the workplace, today announced the release of its new white paper, "The Human + AI Advantage: Maximizing Organizational Value Through AI and Human Intelligence," providing actionable guidance for organizations navigating the evolving AI landscape.  The white paper calls for organizations to embrace innovation while keeping people at the center—pairing human intelligence with AI to unlock lasting value and create a future of work that benefits everyone.

"AI is no longer emerging; it’s fundamentally transforming how work gets done across every sector,” said  Emily M. Dickens, Chief Administrative Officer, SHRM. “At SHRM, we’re not just observing this shift; we’re actively guiding organizations through it. As adoption accelerates, employers face a fragmented and rapidly evolving policy landscape that lacks alignment with today’s workplace realities. What organizations urgently need is a clear, risk-based federal framework—one that delivers consistency, fosters innovation, and establishes robust guardrails. With the right policy foundation, employers can deploy AI responsibly, uphold accountability, and build enduring trust throughout the workforce."

Key findings reveal:

AI in HR

• 27% of organizations use AI for recruitment
• 89% say they see greater efficiency from the use of AI
• 36% see lower hiring costs
• 83% of HR leaders and 76% of U.S. workers recognize the need for new skills; 57% of HR leaders report increased upskilling or reskilling

AI at Work

• 24% of HR professionals say their organizations created new roles due to AI
• 39% reported shifts in worker responsibilities
• Only 7% reported AI-driven layoffs
• 15.1% of U.S. employment (23.2 million jobs) is at least half automated, with the share varying substantially across industries

Policy and Governance Challenges

As AI adoption accelerates in the U.S., fragmented state regulations stemming from the lack of a unified federal framework are increasing employer risk and operational complexity. A balanced national policy is essential to protect workers, drive innovation, and ensure consistent standards, especially as the workforce faces rapid shifts in job roles and skills amid uncertainty about the long-term impact of AI. The central challenge is aligning innovation, workforce readiness, and governance. Clear federal guardrails will prevent bias, build trust, and guide responsible AI use. Integrating AI with human intelligence strengthens organizational trust, supports business objectives, and maintains accountability. Employers should address AI concerns transparently, while policymakers must align regulation with workforce needs to maximize value.

Learn More

To access the full white paper, visit: The Human + AI Advantage: Maximizing Organizational Value Through AI and Human Intelligence

About SHRM 

SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting today’s evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally. Discover more at SHRM.org.