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  1. Topics & Tools
  2. Flagships
  3. The AI+HI Project
  4. Quick Hits in AI News: In-Person Interviews Make a Comeback
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News

Quick Hits in AI News: In-Person Interviews Make a Comeback

August 22, 2025 | Nichol Bradford

Each week, as SHRM’s executive in residence for AI+HI, I scour the media landscape to bring you expert summaries of the biggest artificial intelligence headlines — and what they mean for you and your business.

Specialty Credential: AI+HI


The AI story now cuts in two directions: hard data on jobs and lived reality inside firms. The numbers show modest impact so far, but the ground-level signals tell a sharper story — trust gaps, broken models of change, and a few playbooks that work. Together, they sketch the contours of where the AI economy is really heading …

1. How Will AI Affect the Global Workforce?

What to Know:

Goldman Sachs research estimates that AI could displace 6%-7% of U.S. jobs if widely adopted but expects the impact to be temporary. Productivity gains of ~15% could raise unemployment by 0.5 points during transition, with frictional effects lasting about two years. Current adoption is low — just 9% of U.S. firms report using generative AI regularly — and job losses so far are concentrated in tech, design, marketing, and call centers, with young tech workers hit hardest.

Why It Matters:

Goldman Sachs projects that AI will reshape work more through reallocation than permanent unemployment. The near-term disruption falls heavily on younger, entry-level workers, even as longer-term gains depend on how firms reinvest efficiency.


Macro analysis points to disruption without collapse. But averages mask the distortions already visible in hiring …

2. AI Is Bringing Back In-Person Job Interviews

What to Know:

Companies, including Cisco, McKinsey, and Google, are reinstating face-to-face interviews to counter AI cheating and impersonation scams. Recruiters report candidates using AI off-screen to solve coding tasks, while some scams involve fake identities and even deepfakes. Gartner projects that by 2028, 1 in 4 job-candidate profiles will be fake.

Why It Matters:

AI arms races between employers and applicants are reshaping hiring. In-person interviews are becoming a safeguard for trust, identity, and skill verification.

Podcast: Securing Truth in an AI-Driven World


If entry is breaking, the same is true for how companies adapt once AI is inside ...

3. How AI Is Changing the Ways Companies Change

What to Know:

Change management, a more than $10 billion consulting industry, has long failed — about 70% of projects flop. AI makes the old model obsolete, as rigid, top-down rollouts can’t keep pace with fast-moving tools and employee anxiety. Klarna’s cost-driven AI push backfired, forcing rehiring, while a pharma firm used AI to track sentiment and adapt in real time, producing more agile results.

Why It Matters:

AI transforms change from an episodic journey to a continuous one. Firms that cling to traditional consulting playbooks risk wasting money and eroding trust. Adaptability, not staged rollouts, is becoming the new competitive edge.


Some companies are stumbling through this shift, but others are showing how to win ...

4. Dell’s AI Reinvention Is a Case Study in How to Do AI Right

What to Know: 

Dell set a two-year deadline to transform under Chief AI Officer John Roese, delivering $10 billion in new revenue, 8% growth, and a 4% cost cut. Its playbook: Tie AI directly to profit and loss, focus on four value pillars (supply chain, sales, engineering, and service), re-engineer processes before layering AI, and mandate scalable integration.

Why It Matters:

Dell demonstrates how a legacy Fortune 50 company can turn AI adoption from scattered pilots into enterprisewide ROI. Its discipline — clarity on value, process-first mindset, AI governance — offers a replicable blueprint for others.


And while firms experiment with transformation at scale, the existential debate about AI’s future remains unresolved ...

5. The ‘Godfather of AI’ Reveals the Only Way Humanity Can Survive Superintelligent AI

What to Know:

Geoffrey Hinton, a Nobel Prize-winning computer scientist and former Google executive, warned that there’s up to a 20% chance that AI will wipe out humanity. At Ai4, an industry conference in Las Vegas, he said efforts to keep AI “submissive” will fail and argued instead for building “maternal instincts” into AI so systems care about people. Fei-Fei Li, known as the “godmother of AI,” disagreed, calling instead for human-centered AI that preserves dignity and agency.

Why It Matters:

Leading pioneers are split on survival strategies. While Hinton pushes speculative empathy-based design, others stress governance and human agency. The lack of consensus underscores the stakes involved in shaping AI’s trajectory.

AI HI

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