For an organization’s recruitment team, artificial intelligence tools like resume parsers or chatbots are game changers. Time is currency, and AI is here to help by automating time-consuming tasks such as candidate sourcing and initial screenings. Technology can liberate HR professionals from basic processes, allowing them to focus on strategic, high-value functions.
For those in HR who are looking to effectively integrate AI into their recruitment strategies, here is a primer on what you need to know to get started.
Benefits of AI for Recruitment
AI tools can offer many benefits for your company’s recruitment processes, including:
- Time savings. Using AI saves recruiters time by scanning resumes to find keywords. While sifting through thousands of applications and resumes, an AI resume parser scrapes information needed to evaluate a client. AI can track qualifications and experience that align with a job description.
- Cost effectiveness. AI decreases the time that HR professionals spend scanning through resumes and applications. This helps HR spend more time on onboarding and training for new employees.
- Hiring success rate. With AI tools such as automated chat assistants or resume screenings, you can move multiple candidates quickly through the hiring process by searching for specific data among your candidate pool and updating them on their status automatically. This technique improves hiring success by building trust and transparency with candidates. When a recruiter is open and transparent, a candidate feels respected during the recruitment process and comes away with a favorable lasting impression.
Popular AI-Powered Recruiting Tools
Two types of frequently used AI recruiting tools are resume parsers and chatbots.
Resume parsers scan resumes and cover letters for words or phrases that match job descriptions, allowing information to be sorted.
Chatbots are software applications or web interfaces that automate workflows and are designed to mimic human conversation through text or voice interactions. Different from a chatbot people use on a clothing site or chat with customer service on Apple or a streaming service, Jasper, Mya, and Google Gemini are examples of chatbots that can be used to mimic human behavior during the recruitment process, to filter out information prior to reaching a physical recruiter.
Ethical Considerations When Using AI For Recruitment
AI can be a helpful tool in recruiting, but there are ethical considerations to be aware of, including bias, accuracy, and privacy.
It’s crucial to be careful with AI because the information it examines can be biased. Make sure the data you input for it to use does not discriminate against any protected groups.
It can also lack accuracy or just not be able to interpret something the same way humans do, so it’s necessary to cross-reference the facts that it outputs and correctly analyze resumes or cover letters.
Be sure to scrape personal information including street addresses and phone numbers from applications so that information is not used again in the AI tool.
Examples of Successful AI Implementation in Recruitment
Case studies of successful AI recruitment demonstrate how different organizations are leveraging this new technology to enhance efficiency, improve the candidate experience, and make data-driven, unbiased hiring decisions.
British consumer goods company Unilever uses HireVue’s virtual interviewing tool to score candidates' spoken words and compare them to traits demonstrated by Unilever’s high-performing employees.
Makeup brand L’Oréal has developed an AI-enabled interview tool from Step Stone’s “Mya” chatbot. Mya engages candidates by asking specific questions taken from an analysis of current successful L’Oréal employees. The system can evaluate responses, sentence structure, and vocabulary from candidates. The process delivers an efficient and insightful candidate evaluation for HR recruiters.
Best Practices for Integrating AI Tools into Your Existing Recruitment Workflow
Integrating AI into the recruitment process can be tricky, so it’s important to have a strategic plan or approach.
Training on AI for an HR team is vital and will keep everyone on the same page and make for a smooth transition into recruiting with AI tools.
It’s also crucial to find the right tools. Start by assessing where your gaps or opportunities to streamline may be and look for solutions that target your specific needs. SHRM offers a comprehensive playbook on AI that you can download to find additional research and resources to master technology that can further your HR career.
For additional guidance, SHRM provides an SHRM Business site that works on implementing business solutions tailored to your organization’s unique needs. Act now to revolutionize recruitment processes and find the candidates that best suit your business.
Is AI Replacing Human Recruiters?
To address the elephant in the room: AI is not going to replace human recruiters. It will make their jobs easier and allow recruiters to focus on other tasks like planning orientation for employees and minimizing biases that might influence decision-making.
To stay ahead in the ever-changing field of recruitment, it’s key to understand and take notice of the power of AI.
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