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We’ve all heard it: coworkers sharing a little too much or swapping gossip while at the office. These behaviors can create tension, blur boundaries, and impact team dynamics. HR consultant Heidi Hartman, SHRM-SCP, and author of Her Rise Her Rules, sits down with Nicole Belyna, SHRM-SCP, to discuss practical strategies for guiding conversations, maintaining boundaries, and cultivating a respectful, authentic workplace.
In Q3 2025, U.S. workers experienced or witnessed over 70 million acts of incivility every day — an increase of more than 10 million compared with Q2 2025. Download the SHRM CivilityStarter Kit to access the latest data, along with tools to strengthen civility in your workplace.
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Heidi Hartman, is a certified executive coach, dynamic speaker, and leadership catalyst with over two decades of experience in leadership development and HR strategy.
Known for her vibrant energy and down-to-earth wisdom, she offers bold insights and actionable tools at every stage, workshop, and boardroom. Heidi has collaborated with leaders from Fortune 500 corporations, purpose-driven nonprofits, and everything in between, helping them rise with authenticity, emotional intelligence, and purpose.
Whether she’s leading a leadership retreat or speaking at a conference, Heidi builds connections and sparks transformation through her engaging, jargon-free style. She holds a Master’s in Human Relations from the University of Oklahoma, studied at Oxford, and is credentialed through The Center for Executive Coaching, Insights Discovery®, Genos Emotional Intelligence, SHRM-SCP, and SPHR.
Heidi is also the Author of Her Rise Her Rules and founder of Her Rise Her Rules Her Circle, an empowering leadership collective designed to amplify the voices and impact of women leaders.
As part of SHRM's commitment to providing cutting-edge resources, get additional perspective and more insights in content curated from SHRM and around the web.
What keeps people in their jobs – and what quietly pushes them out the door? As workplace expectations shift and uncertainty around AI and the economy grows, employees are rethinking what they truly need to stay engaged and committed at work.
HR must balance transparency and confidentiality, making sure that employee information is handled ethically, securely, and in compliance with data protection laws. Mishandling personal records, payroll information, and sensitive organizational data can result in legal consequences, reputational damage, and workplace discord.
Transgender rights have become a hot-button topic in the public discourse in recent years. But will a polarizing election on the horizon create added tension and hostility toward trans workers? Transgender employees and activists offer their thoughts.