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Quantifying the Economic Impact of Employee Engagement

Employees are a company’s most critical drivers of success. When employees are engaged, they are likely to be more productive, innovative and successful—and so is their company. Peakon is an employee-success platform designed to help employees put insights to work and to drive meaningful change. This in-depth discussion will be led by Peakon’s chief evangelist Patrick Cournoyer and will feature Peakon client Claire Watson, director of organization development at Qinetiq, along with guest speakers senior TEI consultant Jan ten Sythoff and principal analyst David K. Johnson of Forrester, a research and advisory firm. Find out how customers like Qinetiq have used Peakon to: 

  • Achieve a 244 percent return on their investment. 
  • Reduce average employee absenteeism by two days.
  • Decrease voluntary staff turnover by 10 percent. 
  • Save seven days annually for HR teams on post-survey analysis. 

Findings from The Total Economic Impact™ of Peakon, a commissioned study conducted by Forrester Consulting on behalf of Peakon. 



Patrick Cournoyer, Chief Evangelist, Peakon

When implementing the Peakon platform at the San Francisco technology company where he was previously vice president of people, Patrick was so impressed with both the product and the team that he moved halfway around the world to join Peakon in 2016. As chief evangelist, Patrick travels the world speaking about the transformative power of Peakon. His passion is to inspire thought and action within the global HR community.

David K. Johnson, Principal Analyst, Forrester
David serves leaders responsible for employee experience (EX) and workforce productivity and is the lead author of Forrester's EX Index research. His passion is helping companies create workplaces that engage people and enable them to do their best work. He is an expert in the way technology affects motivation and performance, as well as how it shapes organizations' employee experience.

Jan ten Sythoff, Senior TEI Consultant, Forrester
Jan is a senior consultant with Forrester's Total Economic Impact™ (TEI) practice. In this role, he works with Forrester's clients to measure and articulate the business value and financial impact of technology and process investments. He conducts case studies that combine primary interviews and surveys with Forrester's data and analyst expertise to tell the entire story for any investment.

Claire Watson, Director, Organization Development, Qinetiq
Passionate about creating great places to work, Claire draws upon her experience in financial services, consulting, and, more recently, defense and engineering to work with leaders and their teams to develop cultures where people can thrive and perform at their best. She believes it is people that make organizations tick and listening to what they need to be successful and taking action to respond to that feedback will have a positive impact on organizational performance. 

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SHRM Recertification Credit
This webinar is eligible for 1 PDC toward SHRM-CP and SHRM-SCP recertification. A program code will be provided at the end of the webinar.


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