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This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.
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Works with senior management to assess company efforts on diversity and cross- cultural inclusion programs, establish best practices and identify programs to remove barriers that affect staff retention and advancement.
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Has overall responsibility for diversity and cross-cultural efforts, collaborating with management, and ownership for initiatives and programs.
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Directs the design of and engages in platform training and direct development of online training programs on both diversity and cross-cultural awareness.
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Maintains metrics and prepares periodic reports for senior management for evaluating/measuring diversity and cross-cultural resource initiatives for return on investment.
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Directs the development of survey instruments to measure satisfaction of initiatives.
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Develops coaching strategies, implements dialogues that address specific concerns and issues, and oversees resolution of conflicts/disputes relating to diversity and/or cross- cultural initiatives and activities.
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Creates instruments linking diversity and cross-cultural awareness to the organization's performance management processes and the business plan.
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Performs other related duties as assigned.
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Excellent verbal and written communication skills.
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Excellent interpersonal and customer service skills.
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Excellent organizational skills and attention to detail.
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Thorough understanding of global human resources and diversity principles, practices, and procedures.
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Excellent time management skills with a proven ability to meet deadlines.
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Strong analytical and problem-solving skills.
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Strong leadership skills.
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Ability to prioritize tasks and to delegate them when appropriate.
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Proficient with Microsoft Office Suite or related software.
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Bachelor's degree or equivalent education and experience.
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Minimum of six years of progressive experience in developing solutions and implementing strategies with focus on diversity and cross-cultural resource efforts in an organization with diverse constituencies.
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Multilingual verbal and written skills in English and [name other languages as warranted].
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SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred.
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Prolonged periods of sitting at a desk and working on a computer.
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Must be able to lift up to 15 pounds at times.
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