Not a Member? Get access to HR news and resources that you can trust.
HR professionals share their advice for minimizing worker stress and boosting retention.
Is your employee handbook ready for the changing world of work? With SHRM’s Employee Handbook Builder get peace of mind that your handbook is up-to-date.
Virtual SHRM-CP/SHRM-SCP Certification Prep Seminars kick off September 12 and fill up fast!
Expand your influence and learn how to become an effective leader. Join us in Phoenix, AZ | OCTOBER 2 - 4, 2017
For technical employees who are required to remain on-call during off-duty hours, 70 percent of North American IT, technology and life science organizations provide them with supplemental compensation. Nearly all companies require their on-call technical employees to carry a mobile device, with most companies paying 100 percent of mobile device and service plan expenses, according to a recent
Culpepper Pay Practices & Policies Survey.
On-Call Premiums for Hourly Technical EmployeesCompanies with hourly (non-exempt) technical employees typically pay overtime or an additional flat amount per week for time worked while on call.
Table 1Premiums for Hourly On-Call Technical Employees
Percent of All Companies
Company Size(# of Employees)
Up to 100
Over 100 to 1,000
Pay overtime for time worked while on-call
Pay additional flat amount per week
Pay additional flat amount per day
Pay overtime for travel while on-call
Pay additional flat amount per month
Note: Percentages add up to over 100% since companies may have more than one compensation method.
Companies paying overtime for time worked while on call typically pay hourly technical employees at 1.5 times the standard hourly rate. Companies that pay additional flat amounts to hourly on-call employees report paying an average of $250 per week, $23 per weekday, $45 per weekend and $50 per holiday (U.S. dollars).
-------------------------------------------------------------Overtime pay for time worked while on callfor hourly technical employees is typically1.5 times the standard hourly rate.-------------------------------------------------------------
On-Call Premiums for Salaried Technical EmployeesFor salaried (exempt) technical employees required to remain on call during off-duty hours, the most common practice is to pay an additional weekly or daily flat amount.
Table 2Premiums for Salaried On-Call Technical Employees
Compensatory time-off for hours worked on-call
No additional compensation is provided
Companies paying additional flat amounts to salaried on-call employees report paying an average of $234 per week, $68 per weekday, $101 per weekend and $183 per holiday (in U.S. dollars).
Equipment and Service Plan Expenses for On-Call Technical EmployeesMost companies require technical employees to carry a mobile device (e.g., BlackBerry, PDA, phone or beeper/pager) while on call.
Eighty-eight percent of companies provide on-call technical employees with mobile devices for use while on call and pay 100 percent of equipment-related expenses. Eighty-two percent of companies provide service plans for these mobile devices and pay 100 percent of the expense for these plans.
Table 3Payment of Mobile Device Equipment and Service Plan Expenses for On-Call Technical Employees
Payment of Mobile Device Equipment Expense
Percent of Companies
Organization provides equipment and pays 100% of the expense
Employee purchases equipment and is 100% reimbursed
Employee purchases equipment and is partially reimbursed
Employee purchases equipment and is not reimbursed
Payment of Mobile Device Service Plan Expense
Organization provides service plan and pays 100% of the expense
Employee purchases service plan and is 100% reimbursed
Employee purchases service plan and is partially reimbursed
Employee purchases service plan and is not reimbursed
Jennifer Berthiaume is a research associate/editor at
Culpepper and Associates Inc., which conducts worldwide salary surveys and provides benchmark data for compensation and employee benefit programs. Leigh Culpepper is president and CEO of the firm.
Reposted with permissionSource:
Culpepper Pay Practices & Policies Surveys, January 2008.www.culpepper.com
You have successfully saved this page as a bookmark.
Please confirm that you want to proceed with deleting bookmark.
You have successfully removed bookmark.
Please log in as a SHRM member before saving bookmarks.
Your session has expired. Please log in again before saving bookmarks.
Please purchase a SHRM membership before saving bookmarks.
An error has occurred
Recommended for you
Eye Care: A Visible Contribution to a More Secure Retirement
Become a SHRM Member
SHRM’s HR Vendor Directory contains over 3,200 companies
[/_catalogs/masterpage/SHRMCore/Main.master][Title][SHRM Online - Society for Human Resource Management]