Get access to the exclusive HR Resources you need to succeed in 2018.
Sign up for free email newsletters and get more SHRM content delivered to your inbox.
Is your employee handbook keeping up with the changing world of work? With SHRM's Employee Handbook Builder get peace of mind that your handbook is up-to-date.
Build competencies, establish credibility and advance your career—while earning PDCs—at SHRM Seminars in 14 cities across the U.S. this fall.
Gain the skills you need to rise to the next level in your career. Jon us at SHRM's Leadership Development Forum, October 2-3 in Boston.
Members may download one copy of our sample forms and templates for your personal use within your organization. Please note that all such forms and policies should be reviewed by your legal counsel for compliance with applicable law, and should be modified to suit your organization’s culture, industry, and practices. Neither members nor non-members may reproduce such samples in any other way (e.g., to republish in a book or use for a commercial purpose) without SHRM’s permission. To request permission for specific items, click on the “reuse permissions” button on the page where you find the item.
For technical employees who are required to remain on-call during off-duty hours, 70 percent of North American IT, technology and life science organizations provide them with supplemental compensation. Nearly all companies require their on-call technical employees to carry a mobile device, with most companies paying 100 percent of mobile device and service plan expenses, according to a recent
Culpepper Pay Practices & Policies Survey.
On-Call Premiums for Hourly Technical EmployeesCompanies with hourly (non-exempt) technical employees typically pay overtime or an additional flat amount per week for time worked while on call.
Table 1Premiums for Hourly On-Call Technical Employees
Percent of All Companies
Company Size(# of Employees)
Up to 100
Over 100 to 1,000
Pay overtime for time worked while on-call
Pay additional flat amount per week
Pay additional flat amount per day
Pay overtime for travel while on-call
Pay additional flat amount per month
Note: Percentages add up to over 100% since companies may have more than one compensation method.
Companies paying overtime for time worked while on call typically pay hourly technical employees at 1.5 times the standard hourly rate. Companies that pay additional flat amounts to hourly on-call employees report paying an average of $250 per week, $23 per weekday, $45 per weekend and $50 per holiday (U.S. dollars).
-------------------------------------------------------------Overtime pay for time worked while on callfor hourly technical employees is typically1.5 times the standard hourly rate.-------------------------------------------------------------
On-Call Premiums for Salaried Technical EmployeesFor salaried (exempt) technical employees required to remain on call during off-duty hours, the most common practice is to pay an additional weekly or daily flat amount.
Table 2Premiums for Salaried On-Call Technical Employees
Compensatory time-off for hours worked on-call
No additional compensation is provided
Companies paying additional flat amounts to salaried on-call employees report paying an average of $234 per week, $68 per weekday, $101 per weekend and $183 per holiday (in U.S. dollars).
Equipment and Service Plan Expenses for On-Call Technical EmployeesMost companies require technical employees to carry a mobile device (e.g., BlackBerry, PDA, phone or beeper/pager) while on call.
Eighty-eight percent of companies provide on-call technical employees with mobile devices for use while on call and pay 100 percent of equipment-related expenses. Eighty-two percent of companies provide service plans for these mobile devices and pay 100 percent of the expense for these plans.
Table 3Payment of Mobile Device Equipment and Service Plan Expenses for On-Call Technical Employees
Payment of Mobile Device Equipment Expense
Percent of Companies
Organization provides equipment and pays 100% of the expense
Employee purchases equipment and is 100% reimbursed
Employee purchases equipment and is partially reimbursed
Employee purchases equipment and is not reimbursed
Payment of Mobile Device Service Plan Expense
Organization provides service plan and pays 100% of the expense
Employee purchases service plan and is 100% reimbursed
Employee purchases service plan and is partially reimbursed
Employee purchases service plan and is not reimbursed
Jennifer Berthiaume is a research associate/editor at
Culpepper and Associates Inc., which conducts worldwide salary surveys and provides benchmark data for compensation and employee benefit programs. Leigh Culpepper is president and CEO of the firm.
Reposted with permissionSource:
Culpepper Pay Practices & Policies Surveys, January 2008.www.culpepper.com
You have successfully saved this page as a bookmark.
Please confirm that you want to proceed with deleting bookmark.
You have successfully removed bookmark.
Please log in as a SHRM member before saving bookmarks.
Please sign in as a SHRM member before saving bookmarks.
Please purchase a SHRM membership before saving bookmarks.
An error has occurred
Recommended for you
Join us for the largest and best HR conference in the world, June 23-26, 2019 in Las Vegas.
SHRM’s HR Vendor Directory contains over 10,000 companies