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Crisis Case Manager




Job Summary:

The Crisis Care Manager will assist in providing intensive treatment and intervention services through the crisis residential unit (CRU) and emergency service department for adults with mental illness and/or mental retardation for reduction of a crisis in their life that places them at risk of hospitalization.

Supervisory Responsibilities:

  • None.

Duties/Responsibilities:

  • Assists in assessment/linkage and referral of individuals in crisis to appropriate disposition (CRU, commitment, etc.)
  • Assists in providing case management during the individuals stay at the CRU (assessments, referrals, linkages, advocacy, transportation, developing treatment plans, documentation, and monitoring).
  • Assists and works with community case managers for residents in the CRU.
  • Arranges and provides transportation for other services needed during or on discharge from the CRU.
  • Provides crisis intervention services for those in the community.
  • Assists and participates in interdisciplinary team.

Required Skills/Abilities:

  • Excellent knowledge of case management and crisis intervention services.

Education and Experience:

  • Bachelors degree and one year's experience working with the mentally ill, those with intellectual disabilities, and/or substance abuse.

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

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