Held Hostage by Underperformers

Underperforming employees who deflect blame for their inadequacies must be dealt with directly.

By Paul Falcone Oct 1, 2012
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​Substandard job performers sometimes use an offensive strategy of intimidation to fend off negative consequences. Rather than appearing defensive or apologetic for known performance shortcomings, their "kick up sand" strategies keep others on the defensive. When substandard job performers become aggressive, the best defense is to establish a written and verbal communication trail to focus on that individual’s performance problems and eliminate the intimidation.
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