Recently,
I sat down with three Fortune 200 CEOs to explore issues relevant to
their success. At first, I was intimidated: These captains of industry are responsible
for the livelihoods of more than 1 million employees and $100 billion in annual
revenues. Soon enough, though, our conversations reminded me that, whether
you’re the head of the world’s largest manufacturers or a local restaurateur
with 10 staff members, people are still people. In fact, people issues are
precisely what these three CEOs wanted to chat about: primarily, employee
engagement and the four-day workweek.
The
CEOs went back and forth about every aspect of the four-day workweek, including
whether it was a change worth pursuing and the best methods for implementation.
I sat there like a sponge, wondering if four-day workweeks were really a critical
issue. I finally asked why they were so interested in the matter.
“Because
all my staff keep arguing for it, and I can’t find one good data point about
it,” one CEO answered without skipping a beat. Her statement made two things
clear to me. First, data affects everything CEOs do. Second, CEOs apply the
same sharp analysis to people matters that they apply to operational and
financial matters.
Initially,
I tried to contribute to the conversation with a data-driven opinion based on some
quickly Googled facts, but that wasn’t going to fly. Only fresh, representative
data would help to inform them. I took their questions back to SHRM’s headquarters
to do some hard research.
What
our research team discovered about four-day workweeks surprised me and the CEOs.
Our nationally representative research found that nearly one-quarter of the organizations
surveyed have already implemented a four-day workweek and another 30 percent are
considering it. While a majority of employees reported a positive experience
with the work model, nearly 2 in 5 workers don’t welcome the idea. That
stunned me, as I had expected a smaller proportion of detractors.
The
CEOs’ responses to these results were telling. One chose not to implement a
four-day workweek, ignoring the will of the majority of the company’s employees;
the other two said their decisions depended on how well their employees understood
the four-day workweek model. It was clear that all three CEOs recognized a need
for their own data to make an informed decision.
I
was impressed by the amount of time these industry leaders spent thinking about
the topic and was reassured by their approach. Their actions showed not only
that they care about people matters, but that they care even more about matters
important to their people.
Alexander
Alonso, SHRM-SCP, is chief knowledge officer for SHRM.