Civility at Work: The Cultural Work of Civility

Many organizations want a culture of respect and accountability, but the real challenge is making those values visible in how people work together every day, especially when teams navigate uncertainty, disagreement, and competing priorities. Psychological safety is an important part of that work, creating the conditions for employees to speak up, raise concerns, and acknowledge mistakes while maintaining high standards.

In this webinar, Jenn Graham, Founder of Inclusivv, will join Stacey Moss, CEO of Public Knowledge, to explore the cultural work of civility and the norms, routines, and systems that help make trust, accountability, and repair part of a civil workplace.

Together, they will discuss what it takes to move beyond one-time training, how leaders can foster psychological safety without avoiding difficult conversations, and how HR can help build a culture of civility without carrying that responsibility alone. Participants will leave with ideas for reinforcing respectful behavior, supporting managers, and integrating civility into their organization's operations.

سيتمكن المشاركون من:

• Understand how norms, routines, and systems shape a culture of civility and shared accountability.
• Identify leadership practices that foster psychological safety while maintaining clear expectations and high standards.
• Explore ways to navigate uncertainty and disagreement without sacrificing respect or productive dialogue.
• Recognize how HR can share responsibility for workplace civility with leaders and managers.
• Identify opportunities to reinforce civility through existing workplace practices and take one actionable step toward a stronger culture.