Don't get left in the dark. Eclipse Special: Save $20 on professional membership with code ECLPS17
HR professionals share their advice for minimizing worker stress and boosting retention.
Is your employee handbook ready for the changing world of work? With SHRM’s Employee Handbook Builder get peace of mind that your handbook is up-to-date.
Virtual SHRM-CP/SHRM-SCP Certification Prep Seminars kick off September 12 and fill up fast!
Expand your influence and learn how to become an effective leader. Join us in Phoenix, AZ | OCTOBER 2 - 4, 2017
Turning his attention to employee compensation, Pink, who served as chief speech writer to former Vice President Al Gore, pointed to the British firm Red Gate Software, where the heavily commissioned sales team was challenged by individuals "gaming the system" to earn higher commissions and by recurring problems with collaboration. When individual commissions were replaced with an incentive plan that gave all sales force members a share of the profits at year end, collaboration went up, as did customer satisfaction, Pink said. (He elaborates his views on sales team commissions
Pink urged compensation managers to "challenge the assumption that when you reward behavior, you get more of it, and when you punish behavior, you get less of it. People are not that simple."
It's not that money isn't important, Pink noted, but "people have more sophisticated needs. Human beings are profoundly attuned to the norm of fairness." In viewing total rewards, Pink called for "a wider notion of 'total.'"
"Pay people enough to take money off the table," he advised, and then "focus on the work, not the money," as a motivator.
Employees "can't be controlled into engagement," he contended. But "greater autonomy over their time, their team, their tasks and their work techniques" can lead to increased engagement, productivity and profitability.
CEBS, is an online editor/manager for SHRM.
SHRM members can share their thoughts about this article by participating in the SHRM Connect discussion,
Pay and performance: What's 'fair'?
New Day, New Leader.
Author Dan Pink says business is becoming democratized, requiring a new type of leader who manages people in a more complex and powerful way.
Bad Bonuses? Dan Pink, author of
Drive, a book on employee motivation, discusses some of the dramatic flaws often present in executive bonuses.
Pay for Performance: Make It More than a Catch-Phrase,
SHRM Online Compensation Discipline, May 2011
Pink: Raise the Employee Engagement Ante,
SHRM Online Staffing Management Discipline, April 2011
Pink: Use More than Social Media to Engage Workers, SHRM Online Staffing Management Discipline, May 2010
Forget Carrots and Sticks, They Don't Always Work,
The Telegraph, May 2010
Carrots, Sticks and Creativity: A Lesson in Staff Motivation, Toronto Star, April 2010
SHRM Online Compensation Discipline
SHRM Salary Survey Directory
SHRM Compensation Data Center
SHRM Metro Economic Outlook reports
• Sign up for SHRM’s free
Compensation & Benefits e-newsletter
You have successfully saved this page as a bookmark.
Please confirm that you want to proceed with deleting bookmark.
You have successfully removed bookmark.
Please log in as a SHRM member before saving bookmarks.
Your session has expired. Please log in again before saving bookmarks.
Please purchase a SHRM membership before saving bookmarks.
An error has occurred
Recommended for you
CA Resources at Your Fingertips
SHRM’s HR Vendor Directory contains over 3,200 companies
[/_catalogs/masterpage/SHRMCore/Main.master][Title][SHRM Online - Society for Human Resource Management]