Don't get left in the dark. Eclipse Special: Save $20 on professional membership with code ECLPS17
HR professionals share their advice for minimizing worker stress and boosting retention.
Is your employee handbook ready for the changing world of work? With SHRM’s Employee Handbook Builder get peace of mind that your handbook is up-to-date.
Virtual SHRM-CP/SHRM-SCP Certification Prep Seminars kick off September 12 and fill up fast!
Expand your influence and learn how to become an effective leader. Join us in Phoenix, AZ | OCTOBER 2 - 4, 2017
America’s labor force has long been accustomed to multitasking throughout the workday. Now this practice is seeping into daily commutes, and it could be dangerous.
“Distracted driving,” or the use of cell phones and other electronic devices while driving, has been on the rise since 2009 as employees become more reliant on and addicted to their smart phones. Attorneys say the number of lawsuits against employers resulting from automobile accidents is increasing, while those injured in distracted driving wrecks are filing more workers’ compensation claims.
“Distracted driving is now a topic of many conversations [among human resource professionals] and definitely reflects a change in corporate attitudes,” said Mark Manta, an employment attorney at MantaCole in Doylestown, Pa.
Manta said he has noticed a distracted driving policy in every employee manual he has reviewed since 2010.
“This is a radical change from just a few years ago, when such policies were limited to those in the transportation industries or where transportation was integral to the service provided,” he added.
More than 500 corporate managers shared their thoughts about distracted driving risks in a survey released in May 2011.
According to the survey, conducted by
ZoomSafer, a software firm based in Reston, Va., nearly
one out of three companies in North America were aware of automobile accidents occurring while an employee was talking, texting or web-browsing on a BlackBerry, iPhone or Android.
“Judging from the survey results, it’s clear corporate managers are waking up to the fact they are liable for crashes that occur as a result of employees using cell phones while driving on company business,” said Todd Clement, a Dallas trial attorney, in a statement.
“The fact so many companies are telling employees to put the phone down while driving is encouraging from a policy perspective,” added Matt Howard, ZoomSafer’s CEO. “However, from a practical perspective, it’s simply not enough to change behavior.”
No Talking or Texting
Cell phone use and texting laws are implemented on a state-by-state basis. Some states are ahead of the curve and have aggressive laws, explained Leonard Emma, an attorney with Randall Crane in the San Francisco area, while other states are slower at adopting laws or have none.
According to the
Insurance Institute for Highway Safety,
California, Connecticut, Delaware, Maryland, Nevada, New Jersey, New York, Oregon, Utah, Washington state and the District of Columbia prohibit drivers from using hand-held cell phones. Meanwhile, 34 states, including D.C., ban motorists from text messaging.
The next step is to crack down on cell phone usage from coast to coast. The
U.S. Department of Transportation (DOT), along with
the U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA),are urging the federal government to pass a nationwide law to outlaw cell phone use in cars. Until that happens, the DOT and OSHA are pressing for harsher legislation to encourage drivers to
keep their hands on the wheel and off their phones.
“While speeders are often caught on radar, and people running red lights may be caught on camera, texting bans will likely be more difficult to enforce,” said Timothy Wiedman, PHR, an assistant professor of management and HR at Doane College in Crete, Neb.
“As police become better able to spot these violations, perhaps with the help of technology, the laws will be more effective,” Manta added.
is developing safe driving software for
mobile phones as well as
cloud-based monitoring software for companies to track employee phone usage.
“Through this technology, companies can look at the text history—not its content—to see if the text was sent during work hours, and at a time when the employee was scheduled to be on the road,” Nancy Cooper, chair of Garvey Schuber Barer’s labor and employment group in Portland, Ore., wrote to
SHRM Online via e-mail.
William Nolan, a partner of the labor and employment law department at Barnes & Thornburg in Columbus, Ohio, advised companies to invest in hands-free technology. “It may be money well spent,” he added.
Safe, Legal and Responsible Behavior
Employment attorneys say companies must enforce employee compliance with cell phone use policies to protect themselves fully from liability.
“If an employee is violating the law while in the scope of his or her employment, then the company is liable for any damages caused,” said Thomas Simeone, an attorney with Simeone & Miller in Washington, D.C. “This is a tough call. If the employee was texting for work purposes, it may still be in the scope of employment, even if prohibited by the employer.”
Nolan explained that the big issue for employers is not the occasional citation but rather when an accident:
“In these cases, certainly the most injured parties are going to come after the employers’ deeper pockets,” Nolan said.
HR has to assess under what circumstances and how many employee-driven vehicles typically are on the road before drafting a distracted driving policy, Manta added. “Once the scope of the issue is determined, then HR can draft a targeted policy that is realistic and specific,” he said.
Employment attorneys advise corporations to:
“The goal is toencourage employee drivers to use their phones in a safe, legal and responsible manner,” Howard concluded.
Catherine Skrzypinski is a freelance journalist in Alexandria, Va.
Distracted Driving Policies Are Becoming More Restrictive,
SHRM Online Legal Issues, February 2011
DOT Proposed Rule Would Ban Hand-Held Cell Phone Use,
SHRM Online Legal Issues, December 2010
Department of Labor, OSHA Partner to Fight Distracted Driving,
HR News, September 2010
Distracted Driving by Employees May Result in Employer Liability,
SHRM Online Legal Issues, August 2009
You have successfully saved this page as a bookmark.
Please confirm that you want to proceed with deleting bookmark.
You have successfully removed bookmark.
Please log in as a SHRM member before saving bookmarks.
Your session has expired. Please log in again before saving bookmarks.
Please purchase a SHRM membership before saving bookmarks.
An error has occurred
Recommended for you
CA Resources at Your Fingertips
SHRM’s HR Vendor Directory contains over 3,200 companies
[/_catalogs/masterpage/SHRMCore/Main.master][Title][SHRM Online - Society for Human Resource Management]