Job Summary:

The Human Resource and Labor Relations Specialist will assist with labor relations and human resources matters, gathering, collecting, and maintaining documents and records required for contract and policy development, investigations, and negotiations.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Handles routine labor relations and human resource inquiries related to policies, procedures, and bargaining agreements; refers complex matters to appropriate management staff.
• Serves as the initial contact and liaison for intake and assessment of employee complaints.
• Conducts initial interviews and gathers information for employee relations matters such as harassment allegations, work complaints, or other concerns; informs appropriate HR staff when additional investigation is required.
• Assists with recordkeeping related to hiring, termination, leave, transfer, and promotion particularly as related to Equal Employment Opportunity (EEO), affirmative action, and diversity initiatives.
• Collects information and data to assess cost and policy implications of negotiations and disputes. This may include management and union proposals, pay scales and wages, benefits, working conditions, and other mitigating circumstances.
• Conducts surveys, interviews, and other research related to human resource policies, compensation, and other labor negotiations; collects information and reports results to Labor Relations Manager or Human Resources Director.
• Maintains knowledge and understanding of laws and regulations related to EEO, affirmative action, collective bargaining, unions, labor relations, and human resources.
• Assists with preparation of plans, policies, documents, and reports including EEO-1, affirmative action plans, organizational charts, labor agreements, and employee handbooks.
• Assists with preparation of documents and records required for contract negotiations, meetings, and negotiations with employee and labor organizations.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent time management skills with the proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Thorough understanding of laws, regulations, and guidelines related to HR and contract negotiations.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Bachelors degree in Human Resources, Labor Relations, Business, Accounting, or related field required.
• At least three years of professional human resource administration required with experience in employee relations preferred.
• SHRM-CP or SHRM-SCP preferred.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.