Job Summary:

The Municipal Housing Specialist will assist candidates with locating appropriate housing and will process applications for municipal housing.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Interviews applicants and determines eligibility for housing programs.
• Assists applicants with paperwork and the application process; verifies the accuracy of the information submitted.
• Conducts tours of properties for potential residents.
• Provides support services such as workshops to highlight and explain available services and options for applicants.
• Maintains records, collecting and completing all required documentation.
• Explains housing authority regulations to applicants; facilitates and ensures compliance with applicable laws, regulations, guidelines, and best practices.
• Prepares operations reports to submit to city officials.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Extensive knowledge of Fair Housing Act (FHA) and other government programs.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• High school diploma required. Bachelors degree in Public Administration, Sociology, or related field preferred.
• One year of related social service experience preferably with a Section 8 housing program required.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at a time.