Job Summary:

The Quality Improvement Office Assistant will assist the quality improvement (QI) staff by entering data in the computer system; creating reports, forms, and graphs; aiding in data collection for special studies; and assisting in the administrative function of peer review.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Prepares the QI computer system for daily reviews by uploading and downloading information.
• Enters data and creates reports, graphs, tables, and forms concerning quality improvement, utilization review, and infection control.
• Accurately records and relays telephone messages to departmental staff.
• Tallies workload stats such as readmissions, outside review calls, and productivity reports.
• Maintains files and types correspondence for quality improvement coordinator.
• Generates weekly and monthly reports from the QI computer system.
• Assists in the review process by requesting charts from the health records department and notifying physicians of departmental chart reviews.

Required Skills/Abilities:

• Working knowledge of medical terminology.
• Computer proficiency (word processing, spreadsheet) with the ability to create forms, reports, graphs, and tables.
• Ability to work independently at multiple tasks and allocate time efficiently.
• Ability to practice discretion and confidentiality.

Education and Experience:

• High school diploma or GED certificate.
• Prior experience in hospital quality management, medical staff services office, or similar background preferred.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.