Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vivamus convallis sem tellus, vitae egestas felis vestibule ut.

Error message details.

Reuse Permissions

Request permission to republish or redistribute SHRM content and materials.

Chipotle Leaders Discuss Workplace Culture, Resiliency at SHRM21 Happening Now in Las Vegas

Build a Better Workplace at the SHRM21 Annual Conference & Expo

Three people sitting on chairs on stage at the shrm conference.
​David Ulrich moderated SHRM21's opening general session with Brian Niccol, Chairman and CEO and Marissa Andrada Chief Diversity, Inclusion and People Officer at Chipotle Mexican Grill in a conversation on workplace culture, resiliency, talent strategies and the crucial partnership between a CEO and HR. Photo Credit: Chris Williams

Las Vegas – The SHRM21 (the Society for Human Resource Management) Annual Conference & Expo is happening now virtually and in-person at the Las Vegas Convention Center as leaders inspire and create new possibilities within the workplace. Today's highlights included Chipotle Mexican Grill's Chairman and CEO Brian Niccol and Chief Diversity, Inclusion and People Officer Marissa Andrada live on the SHRM21 Main Stage in a discussion on workplace culture, resiliency, talent strategies and the crucial partnership between a CEO and HR.

"It is our job as HR professionals to be sympatico with the leader that we support," said Andrada. "Forging that partnership from the beginning is critical to achieving success for your organization."

From the pandemic to sweeping changes in the workplace, there has never been a more challenging, or exciting, time to be an HR professional. Top talent management is needed now more than ever as we face a turnover tsunami, with over 40% of U.S. workers (41%) actively searching for a new job right now, or planning to—and 1 in 3 companies facing difficulties with company culture.

While 72% of executives – vice president and above – believe their overall organizational culture has improved since the beginning of the pandemic, few HR professionals (21%) and working Americans (14%) would agree according to new SHRM research released at SHRM21. HR professionals and other employees indicate issues with communication, altered workloads and employees voluntarily leaving their companies as primary reasons for negative changes in workplace culture during the pandemic.

Throughout the conference, SHRM will release additional research with in-person sessions on Employee Benefits  DEI and financial wellness, as well as the Great Resignation. Attendees can also tune into an EEOC Listening Session on the future of equitable workplaces.

The SHRM21 Annual Conference & Expo continues tomorrow with World Champion swimmer Michael Phelps and SHRM President and CEO Johnny C. Taylor, Jr., SHRM-SCP, in conversation about leadership, discipline, mental health challenges, and what it takes to maintain a champion's mindset.

RSVP: Media interested in covering SHRM21, happening September 9 to September 12 in Las Vegas, can contact the media affairs team at

SHRM21 includes keynote speakers World Champion swimmer Michael Phelps and Life is Good Co-Founder and Chief Executive Optimist, Bert Jacobs with performances by Patti LaBelle and Michael Bolton.

About SHRM

SHRM, the Society for Human Resource Management, creates better workplaces where employers and employees thrive together. As the voice of all things work, workers and the workplace, SHRM is the foremost expert, convener and thought leader on issues impacting today's evolving workplaces. With 300,000+ HR and business executive members in 165 countries, SHRM impacts the lives of more than 115 million workers and families globally. Learn more at and on Twitter @SHRM.



​An organization run by AI is not a futuristic concept. Such technology is already a part of many workplaces and will continue to shape the labor market and HR. Here's how employers and employees can successfully manage generative AI and other AI-powered systems.