Job Summary:

The MIS Supervisor will oversee and provide computer and information services support for the organization.

Supervisory Responsibilities:

• Recruits, interviews, hires, and trains new staff in the department.
• Oversees the daily workflow of the department.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:

• Plans, leads, and oversees all MIS operations, technology, and services.
• Consults with department heads and upper-level management to understand computing needs, recommending and implementing hardware, software, applications, and services to meet these needs.
• Installs, updates, tests, and maintains new network equipment, servers, databases, and other technology.
• Assists with troubleshooting of complex and specialized problems and needs.
• Maintains records, logs, and metrics related to service and support provided.
• Maintains inventory of workstations, peripherals, software licenses, and other equipment and supplies.
• Maintains knowledge of trends and developments in technology, systems, applications, and equipment; applies this knowledge to recommend and acquire technology suitable for the organizations needs.
• Negotiates prices for hardware, software licensure, and services from vendors.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent interpersonal and technical support skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Thorough understanding of information technology, microcomputer hardware and software, and networking principles.
• Thorough understanding of design, installation, maintenance, and operation of workstations.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Bachelors degree in Operations Management, Information Security, Computer Programming, or related field required.
• At least three years of MIS experience with at least one year in a supervisory role required.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.