Benefits Coordinator

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Job Summary:

The employee benefits coordinator position assists employees with benefits enrollment and questions, verifies all insurance billing, maintains employee database and files, and ensures compliance with required benefit notices.

Supervisory Responsibilities:

  • None.

Duties/Responsibilities:

  • Administer various employee benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 401(k), and wellness benefits.
  • Conduct benefits orientations and explain benefits self-enrollment system.
  • Maintain employee benefits filing systems and ensure benefits changes are entered appropriately in payroll system for payroll deduction.
  • Assist employees with health, dental, life and other related benefit claims.
  • Verify the calculation of the monthly premium statements for all group insurance policies and maintain statistical data relative to premiums, claims and costs. Resolve administrative problems with the carrier representatives.
  • Administer COBRA.
  • Review and respond to unemployment claims with appropriate documentation. Review monthly unemployment statements.
  • Coordinate workers' compensation claims with third-party administrator. Follow up on claims.
  • Assist HR manager in obtaining statistics and information in renewal process of any health, life and retirement plans that benefit the company.
  • Prepare and set up meetings designed to help employees obtain information and understand company benefits and other related incentive programs. Ensure distribution of required employee notices.
  • Prepare and maintain biweekly employee reports, new-hire and absentee reports. Maintain and update company organizational charts, phone directory and other requested reports as needed.
  • Assist HR manager in completing benefits reporting requirements.
  • Other duties as assigned.

Required Skills/Abilities:

  • Extensive knowledge of employee benefits and applicable laws.
  • Excellent written and verbal communication skills.
  • Excellent organizational and time management skills.
  • Proficient with Microsoft Office Suite or similar software.
  • Ability to speak Spanish preferred.

Education and Experience:

  • High school diploma or GED and two years of experience in employee benefits administration.
  • SHRM-CP or SHRM-SCP and CEBS professional designations preferred.

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at a time.

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