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Privacy Statement Updated May 25, 2018.
Welcome to the Society for Human Resource Management (SHRM). SHRM is the leading membership association for the human resource profession.
www.shrm.org or other SHRM websites which link to this Privacy Statement from their site (collectively, "SHRM Websites").
"Personal information", is any information that enables us to identify you, directly or indirectly, by reference to an identifier such as your name, identification number, location data, online identifier or one or more factors specific to you. Personal information includes "sensitive personal information" and "pseudonymised personal information" but excludes anonymous information or information that has had the identity of an individual permanently removed.
Your use of the SHRM Websites and/or provision of your personal information or sensitive personal information to SHRM constitutes your consent to the use, storage, processing and transfer of that information in accordance with this Privacy Statement.
For the purposes of the EU General Data Protection Regulation 2016/679 (the "GDPR") the data controller is Society of Human Resource Management with an office 1800 Duke Street
Alexandria, Virginia, 22314. SHRM is an organization based in the United States. The SHRM Foundation, a subsidiary of SHRM, has also adopted this Privacy Statement. Where your data is being collected and used by the SHRM Foundation, all references to SHRM herein shall mean the SHRM Foundation.
If you have any questions or complaints regarding this Privacy Statement, please contact us at
firstname.lastname@example.org. If you have any questions about the SHRM Websites, please contact us at
email@example.com, by phone at 703-548-3440 or 800-283-7476 or send a letter to:
Society for Human Resource Management 1800 Duke Street
Alexandria, Virginia, 22314
CHANGES TO THIS PRIVACY STATEMENT
We will update this Privacy Statement from time to time, so please check back periodically.
Throughout SHRM Websites, there are forms for visitors to request information, products, and services. We use personal information from these forms to provide the products, promotional materials, or memberships that you request.
Forms on the SHRM Websites that request financial information do so in order to bill you for products or services ordered. Unique identifiers (specifically, your SHRM member number) are collected from website visitors to verify the user's identity for access to restricted content or features on the SHRM Websites.
1. What information do we collect?SHRM Websites collect the following personal information about site visitors:
a) Site Use Information
SHRM collects technical information relating to each time a visitor comes to a SHRM Website, including IP address, browser type and version, time zone settings, browser plug-in types and versions, operating system and platform type (e.g. Internet Explorer browser on a Windows platform).
We may also collect information about your visit, including pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.
Gathering this technical information helps us to learn what browsers we need to support and helps us determine what sections of SHRM Websites are most popular and how many visitors come to our site(s). You do not have to register with SHRM Websites before we can collect this information.
b) Information You Give Us
You may provide personal information to us which may include your name, home and/or work email address, postal address, phone number and/or fax number, your employer and job title, demographic information about you including birth year, certification designation, etc., and if you are making a purchase, your credit card information. You are only required to provide such information if you want to take advantage of optional products and services provided through SHRM Websites.
SHRM collects personal information in the following ways from different parts of the SHRM Websites:
2. What are "cookies" and how does SHRM use them?
A cookie is a small text file containing a unique identification number that is transferred from a website to the hard drive of your computer. This unique number identifies your web browser to SHRM computers whenever you visit SHRM Websites.
3. Do we share information with third parties?
Personal information collected through SHRM Websites is generally collected and maintained solely by SHRM or its contracted vendors.
We may share personal information in the following ways:
a) Information You Give Us
Information provided when joining or renewing membership in SHRM. If you join SHRM or renew your membership through the SHRM Websites, you provide personal information about you on the membership application. SHRM reserves the right to sell or otherwise provide mailing/information lists concerning members to selected third-parties.If you wish to opt out of such list sales/distributions at any time during your SHRM membership, you may do so by following the directions in Item 6 below. We will not share personal information relating to individuals based in the EU unless you have provided your opt in consent.SHRM does not sell to third-parties, e-mail addresses obtained from member applications or renewals (except that SHRM will rent a member e-mail address if that member has expressly opted in to allow such rentals). Sensitive Personal Information. SHRM does not share with third parties, sensitive personal information such as passcodes, social security numbers, credit card numbers, felony conviction information, or health information except as necessary to complete transactions requested by you and under strict confidentiality and security protections; nor does SHRM publish such sensitive personal information.
b) Site Use Information
We disclose to third-party sponsors/advertisers aggregate statistics (i.e., impressions and click-throughs on a company's advertisement).
In addition, we may share aggregate website statistics with the media or other third parties. We do not disclose personal information to these sponsors/advertisers or other third parties as part of this process, only information in an aggregate form.
c) SHRM Subsidiaries
4. How do we use the information we collect?
We use personal information for the following purposes:
a) Information You Give Us
We use the personal information you give us:
a. in matters involving a danger to personal or public safety, or to protect the rights, property or safety of SHRM, our members, customers, certificants or others SHRM may voluntarily provide information to appropriate governmental authoritiesb. in some cases members may receive products or services, which are paid for by their government employer, and as a result of payment by the government employer, the record must be open for public access pursuant to applicable law, such as the Florida Public Records Act, and SHRM will share such information pursuant to those laws
a. in matters involving a danger to personal or public safety, or to protect the rights, property or safety of SHRM, our members, customers, certificants or others SHRM may voluntarily provide information to appropriate governmental authorities
b. in some cases members may receive products or services, which are paid for by their government employer, and as a result of payment by the government employer, the record must be open for public access pursuant to applicable law, such as the Florida Public Records Act, and SHRM will share such information pursuant to those laws
b) Site Use Information
As mentioned above, SHRM uses the aggregate, anonymous data collected to let our sponsors/advertisers know the number of impressions or views and the number of "click throughs" on their advertisement(s).
SHRM also uses this aggregate, anonymous data to perform statistical analyses of the collective characteristics and behavior of visitors to SHRM Websites; to measure user interests regarding specific areas of SHRM Websites; and to analyze how and where best to use our resources.
Without such data, we would not know which parts of SHRM Websites are the most popular, and we would not be able to change and update the content and services appropriately.
c) Information Collected in Connection with Certification and Recertification
If you register for certification or recertification services, or for any other SHRM credential or certificate (e.g. SHRM California Micro-credential), SHRM uses any personal information you may provide doing so in the same manner as we do when you register for other SHRM products and services. Without limitation of the foregoing, SHRM (and/or SHRM's certification or credential-related vendors) may use and disclose personal information, certification exam performance information, and/or assessment information related to any other SHRM credential or certificate in connection with (the following is a non-exclusive list of examples):
Examples of how SHRM will not share a candidate's/certificant's/credential-holder/certificate-holder's personal information, certification exam performance information, or assessment information related to any other SHRM credential or certificate are as follows:
However, SHRM may disclose the above information as reasonably necessary in relation to the administration of the exam and exam program (e.g. to communicate ADA accommodations to our exam testing centers as necessary); to comply with the law, regulation, pursuant to court order or other legal process; in connection with the preparation, review, updating, validation, accreditation and/or administration of the exam or exam preparation materials; or to protect the rights, property or safety of SHRM, our members, certificants or others.
In those relatively rare situations where SHRM does so it will clearly disclose to you at the time it collects such information, what degree of privacy will be afforded to the personal information collected at such time; and SHRM will follow a process to assure that the specifically disclosed degree of privacy is in fact afforded to such information.
5. How can you review and modify your personal information?
You have the following options for modifying or causing to be deleted personal information or demographic information previously provided by you to SHRM.
6. What is the opt-out policy for SHRM Websites?
SHRM provides members and customers with the opportunity to opt-out of receiving communications from us and our partners. If you no longer wish to receive specific communications or services, you have the following options:
Instructions for opting out of any SHRM e-mail newsletter you receive are included with each e-mail.
7. Your California Privacy Rights
For California Residents Only. SHRM may disclose your personal information to our subsidiaries or other third parties who may use that information to market directly to you. As a California resident, you have the right to opt-out of having your personal information licensed to such third parties. We will not share your information after we have received your notification that you are opting out. If you wish to opt-out you have the following options:
8. Your European Privacy Rights
For European Residents Only. If you are based in the EU, in certain circumstances, you have rights under the GDPR in relation to your personal information.
If you wish to exercise your European data subject rights, you have the following options:
9. What kinds of security procedures are in place to protect against the loss, misuse or alteration of your information?
SHRM Websites have security measures equal to or better than those reasonably expected in the industry, such as firewalls, in place to protect against the loss, misuse and alteration of your personal information under our control. While we cannot guarantee that loss, misuse or alteration to data will not occur, we take reasonable precautions to prevent such unfortunate occurrences. Certain particularly sensitive information, such as your credit card number, collected for a commercial transaction is encrypted prior to transmission.
You are ultimately responsible for the security of your SHRM login credentials. You may not share your SHRM login credentials with colleagues or friends so they can access content or features that are restricted to SHRM members only. You should log out of your browser at the end of each computer session to ensure that others cannot access your personal information and correspondence, especially if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe.
10. How do SHRM Websites use bulletin boards, discussion lists, and moderated chats?
SHRM Websites make bulletin boards, discussion lists, and moderated chats available to its members. Any information that is disclosed in these areas becomes public information, and you should exercise caution when deciding to disclose your personal information. Although users may post messages that will appear on the message boards anonymously, SHRM does retain a record of who posts all notes.
If you submit personal information to SHRM through any channel other than SHRM Websites, the same privacy rules set forth at Part I above for SHRM Websites will be applied to such personal information you submit through channels other than SHRM Websites (including without limitation your opt-out rights at Part I, Section 6 above), except as follows:
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