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Members may download one copy of our sample forms and templates for your personal use within your organization. Please note that all such forms and policies should be reviewed by your legal counsel for compliance with applicable law, and should be modified to suit your organization’s culture, industry, and practices. Neither members nor non-members may reproduce such samples in any other way (e.g., to republish in a book or use for a commercial purpose) without SHRM’s permission. To request permission for specific items, click on the “reuse permissions” button on the page where you find the item.
Calendar year deductible. A fixed dollar amount that the covered employee must pay out of pocket before the plan will begin reimbursing for expenses. Plans usually require separate limits per person and per family.
Co-insurance. A percentage of a health care cost—often 20 percent—that the covered employee pays after meeting the deductible.
Co-payment. The fixed dollar amount—such as $15 for each doctor visit—that the covered employee pays for medical services.
Fee-for-service (FFS) plan. Coverage under which doctors and other health care providers receive a fee for each health care service such as an office visit, test or procedure. The plan may pay the medical provider directly or reimburse the employee for covered services after he or she has paid the bill and filed an insurance claim. The covered employee may choose any doctor or hospital.
Formulary. A list of generic and brand-name drugs preferred by the health plan.
Health maintenance organization (HMO). A health plan that provides care through contracted or employed physicians and hospitals located in particular geographic or service areas. HMOs emphasize prevention and early detection of illness.
In-network. Doctors, clinics, hospitals and other providers with whom the health plan has an agreement to care for its members. Examples include an HMO or an FFS plan’s preferred provider organization. Typically, members have fewer out-of-pocket costs when they use in-network providers.
Managed care. A broad term that generally refers to a system that manages the quality of health care, the access to care and the cost of that care. For example, a formulary controls the quality of medications dispensed to enrollees, a referral ensures that the patient sees the right specialist for the condition, and using a hospital that has an agreement with the plan can save money for the patient and the plan.
Out-of-network. Doctors, hospitals and medical practitioners other than those with whom the health plan has an agreement; the employee pays more to use such providers.
Point-of-service (POS) plan. A product offered by an HMO or an FFS plan and containing features of both. In an HMO, the POS product lets the employee use providers who are not part of the HMO network, although deductibles and co-insurance can be substantially higher than those for using plan providers. An FFS plan may set up a POS network of providers similar to an HMO’s and encourages use of those providers by perhaps waiving deductibles and lowering co-payments. Preferred provider organization (PPO). A PPO is similar to FFS insurance but uses a network of providers. PPOs permit the employee to use medical providers within the plan’s network or outside it.
Adapted from a glossary on the web site of the U.S. Office of Personnel Management.
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