Don't get left in the dark. Eclipse Special: Save $20 on professional membership with code ECLPS17
HR professionals share their advice for minimizing worker stress and boosting retention.
Is your employee handbook ready for the changing world of work? With SHRM’s Employee Handbook Builder get peace of mind that your handbook is up-to-date.
Virtual SHRM-CP/SHRM-SCP Certification Prep Seminars kick off September 12 and fill up fast!
Expand your influence and learn how to become an effective leader. Join us in Phoenix, AZ | OCTOBER 2 - 4, 2017
A “core technology” definition for employee assistance programs (EAPs) originated in research conducted by T.C. Blum and P.M. Roman in the 1980s. The Employee Assistance Professionals Association has updated the definition and core technology wording four times since then. The changes reflect a migration from a primary focus on alcoholism intervention to programs that include any personal concern that interferes with an employee’s ability to perform their job functions. Here is the most current version, recently adopted by the association’s board of directors.
The association defines employee assistance as the “work organization’s resource that utilizes specific core technologies to enhance employee and workplace effectiveness through prevention, identification and resolution of personal and productivity issues.” This definition originates from research conducted by Roman and Blum resulting in EAP Core Technology—the unique characteristics common to all EAPs, which were recently confirmed as still relevant to the field through survey research. The current EAP Core Technology includes:
Consultation with, training of and assistance to work organization leadership (managers, supervisors and union officials) seeking to manage troubled employees, enhance the work environment and improve employee job performance.
Active promotion of the availability of employee assistance services to employees, their family members and the work organization.
Confidential and timely problem identification and assessment services for employee clients with personal concerns that may affect job performance.
Use of constructive confrontation, motivation and short-term intervention with employee clients to address problems that affect job performance.
Referral of employee clients for diagnosis, treatment and assistance, as well as case monitoring and follow-up services.
Assisting work organizations in establishing and maintaining effective relations with treatment and other service providers, and in managing provider contracts.
Consultation to work organizations to encourage availability of and employee access to health benefits covering medical and behavioral problems including, but not limited to, alcoholism, drug abuse, and mental and emotional disorders.
Evaluation of the effects of employee assistance services on work organizations and individual job performance.
In addition to the Core Technology and program standards developed by the association, the EAP field has voluntary standards for program accreditation developed through a collaborative effort between the Employee Assistance Society of North America, an employee assistance business organization, and the Council on Accreditation. These standards also define an EAP based on the original Core Technology developed by Roman and Blum in 1988. In addition to program standards, the Certified Employee Assistance Professional credential is recognized internationally as the knowledge standard for individuals who provide employee assistance services.
You have successfully saved this page as a bookmark.
Please confirm that you want to proceed with deleting bookmark.
You have successfully removed bookmark.
Please log in as a SHRM member before saving bookmarks.
Your session has expired. Please log in again before saving bookmarks.
Please purchase a SHRM membership before saving bookmarks.
An error has occurred
Recommended for you
Choose from dozens of free webcasts on the most timely HR topics.
SHRM’s HR Vendor Directory contains over 3,200 companies
[/_catalogs/masterpage/SHRMCore/Main.master][Title][SHRM Online - Society for Human Resource Management]