Job Summary:

The Technical Sales Representative will act as liaison between the company sales team and clients, providing information, service, maintenance, and repairs related to purchased equipment.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Acts as liaison to coordinate information and service between the end user of a product and the sales representatives in the selling organization.
• Works with end users to install, inspect, maintain, operate, and/or repair equipment.
• Oversees and facilitates the delivery and installation of products.
• Answers inquiries and questions from customers related to ongoing use of products, maintenance requirements, operations, and other related information.
• Travels to locations to inspect, service, and repair equipment.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Strong analytical and problem-solving skills.
• Thorough understanding of equipment, product, industry, and/or services provided to clients.
• Proficient with Microsoft Office Suite or related software as required to prepare reports and logs.

Education and Experience:

• Prior experience in related field highly preferred.
• Successful completion of on-the-job training related to installing, maintaining, operating, and repairing equipment required.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at a time.
• Will require frequent travel within assigned territory or area.