In today’s high-pressure workplace climate, stress, disconnection, and rising tensions can easily chip away at team morale—and give incivility the space to grow. From subtle slights to outright conflict, disrespect impacts far more than daily interactions—it affects retention, innovation, and psychological safety.
Join Jenn Graham, Founder and CEO of Inclusivv, alongside Misbah Mayet of Wescom Financial for a timely conversation on how to foster everyday civility in your workplace. Misbah will share Wescom’s powerful journey in rolling out Inclusivv’s Civility Training across the organization using their Train-the-Trainer model, empowering internal leaders to scale impact from within.
We’ll begin by unpacking how incivility quietly undermines team culture and costs organizations more than we think. Then, we’ll explore a BIG mindset shift: moving from judgment to curiosity—and why that shift changes everything. From there, we’ll dive into the three essential mindsets that make civility not just possible, but sustainable.
Finally, you’ll hear directly from Misbah in a candid discussion about what it really takes to roll out Civility Training company-wide—from getting leadership buy-in to engaging employees at every level. She’ll share real-world best practices, lessons learned, and how to equip your team to carry the message forward.
What You’ll Learn:
- How incivility erodes morale, damages culture, and costs organizations more than you think
- A key mindset shift: moving from judgment to curiosity—and why it changes how we lead
- The three essential mindsets that make civility sustainable in any organization
- A look at how Wescom Financial scaled civility training across the organization through Inclusivv’s Train-the-Trainer model
Meet the Presenter
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Jenn Graham
is the Founder and CEO of Inclusivv, bringing diverse voices together for impactful conversations. As a designer, community organizer, and entrepreneur, she has built Inclusivv into the "go-to" resource with a library of over 50 topics and a global action platform. Jenn’s leadership earned Inclusivv a finalist spot in the 2022 SHRMLabs Better Workplaces Challenge Cup. Her TED talk on finding common ground highlights how conversation can bridge differences. Recognized as a “2020 World-Changing Woman in Conscious Business” and the Atlanta Business Chronicle's “Small Business Person of the Year – Rising Star” in 2019, Jenn drives social change through meaningful dialogue.
SHRM certification has approved this webinar for 1 PDC toward SHRM-CP or SHRM-SCP recertification. A program code will be provided at the end of the webinar.